Total Image Salon Resume Example
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TOTAL IMAGE SALON
Summary
Talented cosmetologist, team leader, and salon owner offering 22 years of success in Hair Salon and Barbery environments. Strategic thinker with the barber, hairstylist who specializes in color, cut, and current trends. Provides proven ability to build effective teams and clients committed to identifying and leveraging opportunities for growth. Certified in color, hair extensions, Brazilian blowout, special occasion hair and makeup, and more.
Skills
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Experience
Total Image Salon|Sage Hospitality Resources, Llp - Hopkins , MN|09/2006 - Current
- Collaborated in the development of color procedures.
- Created agendas and communication materials for team meetings.
- Collaborated with others to discuss new opportunities.
- Performed site evaluations, customer surveys, and team audits.
- Answered calls to answer customer questions.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Supported bussiness by compiling paperwork and taking detailed meeting minutes.
- Improved operations by working with team members and customers to find workable solutions.
- Maintained updated knowledge of color.
- Achieved cost-savings by developing functional solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Attended departmental meetings, providing feedback to enhance future performance.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Learned and support office needs.
- Handled all delegated tasks.
Cold Spring Day Spa|Denis Grahm - City , STATE|06/2004 - 08/2006
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions problems.
- Recognized by management for providing exceptional customer service.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Collaborated with others to discuss new opportunities.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Completed project.
- Answered calls to answer customer questions.
- Earned reputation for good attendance and hard work.
- Collaborated in the development of many procedures.
- Supported business by compiling paperwork and taking detailed meeting minutes.
- Utilized data gathered from various sources.
- Handled all delegated tasks.
- Maintained updated knowledge.
- Performed site evaluations, customer surveys and team audits.
Barber |Headquarters - City , STATE|09/1998 - 05/2003
- Maintained updated knowledge of industry products, including chemical composition, structure, and properties.
- Customers daily using standard and straight razors or clippers.
- Sanitized workstations and salon equipment to reduce chance of infection.
- Introduced [Service] treatments, [Technique] and [Tool] to salon to modernize and streamline services.
- Examined hair texture and condition to determine appropriate treatment for over [Number] daily customers.
- Designed and recommended home care hair regimens and treatments for individual customer needs.
- Clipped and sheared hair into diverse cuts and fades for [Number] customers daily.
- Responded to inquiries by phone, email and in person and scheduled over [Number] appointments daily.
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Monitored client satisfaction to maintain [Number]% positive ratings.
- Collaborated in thedevelopment of [Type] procedures.
- Handled all delegated tasks, including [Task] and [Task].
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Performed site evaluations, customer surveys, and team audits.
- Collaborated with others to discuss new opportunities.
- Learned to support office needs.
- Achieved cost-savings by developing functional solutions to problems.
- Completed projects.
- Answered calls to answer customer questions.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and communication materials for team meetings.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
Education and Training
Ludlow High School||City, State|1996High School Diploma
Accomplishments
I was nominated and have received the award "Best Color on Boston Road" multiple years in a row.
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Resume Overview
School Attended
- Ludlow High School
Job Titles Held:
- Total Image Salon
- Cold Spring Day Spa
- Barber
Degrees
- High School Diploma
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