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tire builder resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Proven skills in working with cutters, cement, hot rubber and other materials to complete tire production tasks. Accustomed to completing frequent safety and quality control checks. Skilled in maintaining inventory levels and outperforming objectives. Diligent manufacturing team member specializing in tire building and treading. Operates both manual and automated machinery. Knowledgeable about safety standards and adept at working in deadline-driven environments to exceed production targets. Hardworking healthcare professional successful at managing training, gathering paperwork and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail. Skilled at delivering training classes and informational materials to community members in order to promote health improvements and reduce problems with chronic diseases. Proficient in related programs and helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities. Diplomatic Customer Service Agent versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.

Skills
  • Repair skills
  • Material loading
  • Schedule management
  • Resource advocacy
  • Health coaching
  • Microsoft Office proficiency
  • HIPAA guidelines
  • CPAP intake specialist
  • Organized and detail-oriented
  • Time management
  • Team building
  • Maintenance & Repair
Experience
Tire Builder, 05/2018 - Current
Mccarthy Tire Horseheads, NY,
  • Completed proper startup and shutdown procedures to protect equipment and personnel.
  • Organized tire components and operated molding press machine to assemble products.
  • Read and interpreted orders and sketches to fabricate tires according to specifications.
  • Performed wide range of tasks, including buffing, skiving and tire rimming.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
COVID-19 Contact Tracer, 12/2020 - 07/2021
Andover Public Schools Andover, MA,
  • Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
  • Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
  • Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Received processed and tracked patient documentation with speed and accuracy.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Delivered healthy living and disease management information to specific population groups.
Customer Service Call Center Agent, 03/2015 - 05/2018
Passport Auto Group Alexandria, VA,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Strengthened team performance and productivity by training and inspiring team members.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Implemented services to assist company in maintaining exceptional client service ratings on external audits.
Customer Service Call Center Agent, 01/2010 - 03/2015
Passport Auto Group Suitland Silver Hill, MD,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Strengthened team performance and productivity by training and inspiring team members.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
Education and Training
: Contact Tracing Course, Expected in
-
John Hopkins University - Online,
GPA:
Status -
High School Diploma: , Expected in
-
West Seneca West Senior High School - Buffalo, NY
GPA:
Status -
Certifications
  • contact tracer Training - John Hopkins Certificate 2021
,

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Resume Overview

School Attended

  • John Hopkins University
  • West Seneca West Senior High School

Job Titles Held:

  • Tire Builder
  • COVID-19 Contact Tracer
  • Customer Service Call Center Agent
  • Customer Service Call Center Agent

Degrees

  • Some College (No Degree)
  • High School Diploma

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