Experienced retail clerk with 18 years in the retail environment. Able to prioritize effectively and achieve objectives within established timing. Communicates effectively with all levels in the organization and able to execute upon objectives.
Excellent Customer Service Skills
Strong interpersonal skills
Energetic and driven
Revenue and profit maximization
Excellent work ethic
Motivated Team Player
Excellent communication skills
Third Person , 08/2016
to Current Safeway Responsible for store closing, merchandising, and MEDS. Assign associates tasks throughout the day and follow up after completion. Manage merchandisers and vendors and ensure the correct product and layout have been executed for BAM weekly. Oversee the store in absence of Store Director and Assistant Store Director.
File Maintenance Clerk, 01/2013
to 07/2016 Safeway Responsible for Ad/Tag changeover every Wednesday. Compiled with Company's Scan & Scale Accuracy Policy. Responsible for every employee who operates a register acknowledged and signed off for the Price Accuracy Policy.
Inventory Control Clerk, 01/2009
to 07/2016 Safeway Managed inventory for store. Maintained knowledge of Safeway receiving and accounting Best Practices. Participated in inventory control, ordering, store management, and security of back door and products. Completed inventories to ensure accurate counts. Worked with SharePoint in sending off Inventories. Assisted Management in reduction of store shrink. Maintained a clean and organized backroom.
District Office Administration, 11/2004
to 09/2013 Safeway Replied and prioritized multiple emails per day. Set up meetings and conference calls. Updated Service graphs on Excel spreadsheets. Printed daily reports from Portal for District Managers. Answer calls and maintained 100% compliance with Class 1 Recalls.
Customer Service , 12/1999
to 01/2002 Safeway Provide customer service while multi tasking. Dealt with Western Unions,Money Orders, Lotto, and returns. Handled customer compliments and complaints. Managed cash over/shorts and looked for resolutions on discrepancies.