Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable employee with strong ability in following and completing the task at hand. Offering reliability, cooperation and great people sills. Highly organized, proactive and punctual with a team-oriented mentality.

Skills
  • Third party upgrades
  • Third-party contracts
  • Third party collaboration
  • Leveraging third-party analysis
  • Team player mentality
  • Team player with positive attitude
  • Strategic positioning
  • Dedicated team player
  • Effective team player
  • Great team player
  • Brand positioning
  • Player supervision
  • Motivated team player
  • Enthusiastic team player
  • Adaptive team player
  • Party games knowledge
  • Quality-oriented team player
  • Excellent team player
Experience
09/2019 to 07/2020 Third Party Position Player Renown Health | Sparks, NV,
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
04/2011 to 11/2012 Sandwich Artist Cache Creek Casino Resort | Brooks, CA,
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Organized food preparation stations and replenished supplies regularly.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Prepared sandwich food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Monitored and counted food stock and supplies to reorder on time.
  • Quickly prepared accurate orders within expected 3-minute timeframe.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Verified orders and bagged items for easy transport.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Assisted customers, including answering questions and preparing orders.
  • Restocked kitchen supplies by rotating food according to dates and times.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Used cash register to receive payments by cash, check, credit card and voucher.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Organized food items on serving trays and in carry-out packages.
  • Answered guest questions, delivering most accurate and updated information available.
  • Took orders, prepared foods and processed payments in full-service Subway Sandwich establishment.
  • Informed customers of regular deals or monthly specials, upselling 40% of orders.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
03/2012 to 08/2012 Waitress Mr. Biggs | City, STATE,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
Education and Training
Expected in 05/2007 High School Diploma | Tokay High School, Lodi, CA GPA:

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Resume Overview

School Attended

  • Tokay High School

Job Titles Held:

  • Third Party Position Player
  • Sandwich Artist
  • Waitress

Degrees

  • High School Diploma

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