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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Creative and highly regarded The Habit Burger Grill successful at driving and sustaining remarkable restaurant growth by offering unparalleled customer experiences. Specializing in management skills in concept development and high-quality restaurant operation in Lancaster CA.

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated and efficient individual with 3 year background handling food and drink preparation, managing cleanliness and sanitation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Skills
  • Stocking and replenishing
  • Menu development
  • Special requests
  • Schedule Management
  • Menu memorization
  • Operations support
  • Food preparation and safety
  • Food preservation and storage methods
  • Staff Management
  • Friendly nature
  • Friendly and likeable
  • Personable and friendly
  • Positive and friendly
  • Excellent work ethic
  • Relationship-Building
  • Teambuilding
  • Team Leadership
  • Goals and Performance
  • Customer service awareness
  • Team Player
  • Strong team-builder
Work History
The Habit Burger Grill , 07/2020 to Current
Cashier And Shift LeaderCity, STATE,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with special services, account updates and promotional options.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Greeted and maintained relationships with regular customers.
Landscape , 04/2020 to 06/2020
WorkerCity, STATE,
  • Installed underground sprinkler systems to provide grass and greenery with adequate water supply.
  • Installed and maintained landscapes at homes, offices and parks.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Cultivated soil and added fertilizer, compost and amendments.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Reviewed plans and designs to verify completeness of grounds work.
NextGen Tech, 01/2017 to 12/2018
TechnicianCity, STATE,
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Perform complex mechanical alignments and calibration of equipment to quality standards.
  • Scheduled and confirmed appointments for both company personnel and visitors.
  • Completed all job reports and logs immediately following service calls.
  • Utilize control mechanisms or hands-on procedures to operate machines.
  • Meticulously tracked all parts and devices used on each service call.
  • Maintained quality assurance and customer satisfaction objectives.
Education
High School Diploma : , Expected in 06/2018
Lancaster High School - Lancaster, CA
GPA:

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Resume Overview

School Attended

  • Lancaster High School

Job Titles Held:

  • The Habit Burger Grill
  • Landscape
  • NextGen Tech

Degrees

  • High School Diploma

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