Test Manager Resume Example

• Domain: Property and Casualty Insurance Tools: Mainframe, Jira, SharePoint, Guidewire Policy Center, Billing Center, Legacy Auto Policy Admin, Legacy Billing System, iTKO Lisa, SOAP UI Till now Auto Policies (Personal Lines) are maintained in Legacy Mainframe Admin.
• New program is undertaken to convert all legacy policies to New Guidewire suite (Policy Center, Billing Center, and CDH).
• Effort is to coordinate between 4 project teams handling each large system namely Legacy AutoPlus, Legacy Customer Billing, New GuideWire Policy Center, GuideWire Billing Center.
• Managing and coordinating deliverables between two flavors of Project management - SDLC and Agile Scrum.
• Guidewire side of effort follows Scrum methodology Responsibilities: Responsible and Managing team of 15 QA/Test team members in distributed team environment Test Estimation, planning & design, monitoring & controlling during execution, review and overall responsibility of delivery of team working in onshore - offshore delivery model.
• Coordination with Project managers, Developers, Developer Lead and Business Analysts during different phases of SDLC and Agile Scrum.
• Establish an open communication channel within the organization by interacting with Product Management, Product Engineering and other departments of the organization and introduce industry best practices.
• Providing consultancy to client for process improvement, process implementation and continuous review of the process.
• Offshore Query resolution in coordination with Business Analysts (functional application related as well as operational queries) Being part of Go - No Go decision making group Understanding and analyzing business requirements through discovery & exploration and prepare test plan & test strategy.
• Being part of and coordinating formal reviews of requirements, high level designs, low level designs, test scenarios, test cases involving various stakeholders like business Managing Quality Assurance as well as Software Testing functions Preparing and maintaining test plan, test strategies Defining Entry and Exit criteria Project Risk identification, prioritization and mitigation Work/Task Prioritization and Allocation to team members Generating and maintaining requirement traceability matrix Review and suggest rework to keep quality of deliverables up to the mark Overall responsible for project deliveries Generating and maintaining required Metrics to track productivity, quality and effectiveness of team.
• Project Status reviews and taking necessary actions to get project back on track if any deviation or variance found Preparing and distributing daily, weekly and monthly project progress reports Coordinating Knowledge Management activities to sustain knowledge Defect Prevention Activities for continuous improvement in Quality & Productivity of deliverables Continuous evaluation of project, processes and best practices.

Working as Test Lead with Business Owners, Development team, Project Managers and QA mangers to implement the solutions as per business specifications. Estimation, coordination and maintaining QA activities throughout SDLC lifecycle. Project Status reviews and taking necessary actions to get project back on track if any deviation or variance found Preparing and distributing daily, weekly and monthly project progress reports for SmartApp, MetLife Annuities Industry Automation and Annuity Host Admin. Production support for various application catering to Annuities, Life, Dental insurance.

• Role: Project/Team Lead and Onshore coordinator Domain: Annuities Insurance Tools: Quality Center, QTP, Citrix, NSCC/DTCC Feed processor MetLife, Inc.
• is a leading provider of insurance and other financial services to millions of individual and institutional customers throughout the United States.
• MetLife IB QA Consolidated Support (15908) project involves various projects like Annuity Host enhancement, Production Discrepancies, Industry Automation Enhancements, Workstations enhancements, VA Bank, Security Scan, Fund Expansion etc Responsibilities: Working as SME with Business Owners, Development team, Project Managers and QA mangers to implement the solutions as per business specifications.
• Responsible and Managing team of 15 offshore QA/Test team members in distributed team environment Providing L1, L2 and L3 estimates for each project and also providing execution plan with all mile stone dates.
• Strong ability and background in assisting with system design for changes to mainframe systems.
• Strong ability and background and creating and executing case scenarios for changes to mainframe systems.
• Coordination of QA activities with offshore development and testing teams in order to ensure project deliverables and time lines Involved in all phases of SDLC e.g.
• Concept Phase, definition phase, development phase, deployment phase and close out phase.
• Maintaining and executing QTP 9.2 scripts for regression testing for NSCC Feeds and SmartApp suite for GUI as well as transaction processing.
• Developing Components of existing regression suite for all the SmartApp, Annuity host and Industry Automation projects in process of automating them later with the help of quality center and quick test professional tools.
• Involved in the regression testing of SmartApp, Annuity Host, and Industry Automation applications.
• Part of project release and deployment team to support MetLife business users in production environment Conducting training sessions for offshore and onshore teams on applications, processes and business knowledge NewMarket I-Server Framework and Connectors.

• Domain: Hotel POS Tools: Clarify, Test Director, Excel, Test Harness, XML SPY Newmarket International's I-Server program allows hospitality companies to create seamless integrations between their Newmarket sales and catering solutions and any of their existing enterprise POS systems.
• I-Server improves business processes through the use of a powerful message-based architecture that allows applications to share critical data.
• Responsibilities: Working as QA Lead with Business Owners, Development team, Project Managers and QA mangers to implement the solutions as per business specifications.
• Coordination of QA activities at offshore in order to ensure project deliverables and time lines Developed Test planning document, Exit summary document, Traceability documents and test script documents in order to define scope of testing, coverage of business requirements etc for various MetLife annuities projects.
• Coordination and development of test suite for connector Toolkits introduced by client for Agile development.
• Developing Test Harness in .NET for sending and receiving XML messages to/from I-SERVER to facilitate QA for web services.
• Setting up Test environment at offshore.
• This requiring setting up 3 servers (application and Database) and Message queues and make sure that servers communicate with each other.
• Performing stress testing for the connectors by generating high load of XML messages and collecting performance counters, analyzing and creating graphs/reports for review by Client Manager.

• Domain: Life Insurance Tools: DTS, Excel, Word Responsibilities: Reviewing and analyzing requirement specification received from Client.
• Test Scenarios and Sub Scenarios identification Data set identification, creation and accordingly test data creation for execution Test case execution Peer review of test artifacts generated by other team members and vice versa Defect entry and maintenance Retesting of fixed, not reproducible or rejected defects Unit, Functional and System testing of fixed defects Creating and periodically updating regression suite Executing live insurance policy data supplied by client.