Terminator resume example

I began working at McDonald's in 2007 when I was 14 in Rapid City, SD. When I was eligible to move up to management, I did just that. I worked there on and off for 8 years, full time and part time, in Rapid City. When I moved to Dickinson, I started again as just a crew member and quickly moved back up to management. Five years in total as a shift manager.

• Maintained compliance with company policies and procedures for food safety, sanitation and quality.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Maintained clean, sanitized and well-organized food preparation zones.
• Cash handling to complete transactions
• Cash handling to close out tills and safe
• Open and close store
• Quick decision making/problem solving for unhappy customers
• Delegated my team to work in designated areas, daily tasks, and operations.
• Motivated staff to perform at peak efficiency and quality.

Accomplishments

Food Safety Certified

Management

I started at Ulta as a beauty advisor. Within a month, I was the new counter manager for a new brand coming into the store.

• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Researched issues to obtain appropriate answers to customer inquiries.
• Greeted customers and helped with product questions, selections, and purchases including other in-store products/brands.
• Created events to boost sales and bring in new clients.
• Makeup and skincare application.
• Actively listened to the needs to help clients choose the best product for their skin, within their budget.
• Built lasting relationships with my returning clients.
• Attended weekly sales conference calls with other regional stores.
• Stocked shelves, maintained a clean appearance, and set up new/advertised product lines.

Accomplishments

Counter Manager

Increased sales and kept them over 100% every week.

I started here as a Receptionist answering calls, greeting clients, and organizing files. At this time I was not yet licensed to sell products to our clients.

• Referred customers to various services by evaluating needs and providing recommendations.
• Processed credit and debit card payments to complete purchasing experience.
• Verified client information by analyzing existing evidence on file.
• Accurately inputted all patient and insurance information into company's computer system.
• Posted payments to accounts and maintained records.
• Completed clerical tasks such as filing, copying and distributing mail.
• Scheduled appointments for licensed agents in the office.

I decided to go back and go for my P&C license to sell appropriate products to our clients. I left because I moved to Dickinson, ND.

• Worked to accommodate policyholder wants and needs regarding product, payment, and exceptional service.
• Scheduled appointments for the sales agent and myself.
• Upsold products after identifying client needs.
• Obtained underwriting approval by completing application for coverage.
• Kept clients in the loop when things may not have going as smoothly as expected.
• Obtained correct information needed to move forward in creating the perfect policy for my client.
• Built relationships with my clients.

Achievements

Property and Casualty License in SD

Learned extensive data entry