Accurate banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue generation and customer loyalty. Persuasive in communication and analytical in solving customers' problems. Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature. Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Cash Supply Orders
- Night and Safe Deposit Procedures
- Account Retention
- Staff Management
- Currency Exchange
- Sorting and Filing
- Customer Service
- Vault Monitoring
- Bank Deposits
- Staff Assistance
- Check Cashing
- Staff Scheduling
- Relationship Building
- Balance Transfers
- Cash Handling
- Problem Solving
- Time Management
- New Account Setup
- Product and Service Sales
- Team Leadership
- Attention to Detail
- Task Prioritization
- Reliable and Responsible
- Team Cooperation
- Identity Verification
Mouthcard, KY, 06/2022 - Current
- Maintained confidentiality of bank records and client information.
- Adhered to financial services security and audit procedures.
- Trained employees on cash drawer operation.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Opened new checking, savings and lines of credit for customer accounts.
- Delivered exceptional service to customers in person or over telephone.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Evans, GA, 07/2021 - Current
- I started off as a personal banker and took me a short period of time to get promoted to supervisor. I have worked closely with my peers to improve our teams efficiency, customer service and our branch by promoting respect and equality on the job.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Managed and balanced cash vault, audits and general ledger accounts.
- Verified transactions involving cashier's checks, money orders and account transfers.
- Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Opened new checking, savings and lines of credit for customer accounts.
- Trained employees on cash drawer operation.
- Cross-sold additional products and services to increase profitability within accounts.
Girard, OH, 02/2020 - 07/2021
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Monitored dining area to assess server capacity and estimate wait times.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered telephone to provide dining information and take reservations.
Atlanta, GA, 08/2019 - 05/2021
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Listened to customer needs to identify and recommend best products and services.
- Reset store displays for special events and seasonal merchandise changes.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
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Resume Overview
School Attended
- Allen High School
Job Titles Held:
- Teller
- Teller Supervisor
- Hostess
- Sales Associate
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy