LiveCareer-Resume

Teller resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Personable Teller with a total of 5 years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations. Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. Knowledgeable teller brings strong banking background and expertise in customer service. Surpasses targets for sales and program applications by expertly steering conversations. Manages time well and multitasks calmly in fast-paced situations. Accurate banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue generation and customer loyalty. Persuasive in communication and analytical in solving customers' problems.

Skills
  • Cash Dispenser Operation
  • Excellent Communication Skills
  • International Funds Transfer Process Expertise
  • Bilingual in spanish
  • Currency and Coin Counter
  • Strong Sense of Banking Ethics
  • Safe and Vault Operation
  • Exceptional Customer Service
  • Currency Counting Machines
  • Account Services
  • Information Processing
  • Sorting and Filing
  • Honest and Ethical
  • Cash Supply Orders
  • Recordkeeping and Documentation
  • Customer Service
  • Honest and Dependable
  • Signature Verification
  • Relationship Building
  • Attention to Detail
  • Problem Solving
  • Employee Training Assistance
  • Dual Control Vaults
  • Products and Services Knowledge
  • Cross-Selling and Partner Referrals
  • Prospect Calling
  • supervising tellers
  • teller audit
  • money handling
  • fast learner
  • Armored Car Deposit Verification
  • Currency Exchange
  • Identity Verification
  • Vault Monitoring
  • Night and Safe Deposit Procedures
  • Reliable and Responsible
Education and Training
Los Fresnos High School Los Fresnos, TX Expected in High School Diploma : - GPA :
Experience
Frost (Cullen/Frost Bankers) - Teller
Addison, TX, 02/2019 - 06/2021
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Built and maintained client relationships through quality, personalized interactions.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Kept teller window areas clean, organized and fully stocked.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Explained bank services, financial products and applicable fees to customers.
  • Completed monthly audits and managed overdraft reports.
  • Performed currency transaction reports for foreign currency.
  • Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
  • Researched account information regarding loans and deposits.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Gathered, reviewed and sent loan documents to customers by working closely with loan staff.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Handled daily team scheduling and properly staffed shifts.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • manage county transactions
  • manage school districts transactions
  • manage border transaction
  • audit machine and vault
  • handle county vault
First Horizon Corp. - Head Teller
Shreveport, LA, 09/2016 - 04/2018
  • Evaluated, documented and provided on-going feedback to tellers to improve work performance.
  • Assisted tellers with daily activities such as check approval, adding checks, locating errors and resolving member related questions.
  • Trained employees on cash drawer operation.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Built and maintained client relationships through quality, personalized interactions.
  • Performed regular audits of teller activities maintaining signed records.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Maintained confidentiality of bank records and client information.
Frost (Cullen/Frost Bankers) - Teller
Arlington, TX, 09/2014 - 04/2015
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Built and maintained client relationships through quality, personalized interactions.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Professional
Negotiated :

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Resume Overview

School Attended

  • Los Fresnos High School

Job Titles Held:

  • Teller
  • Head Teller
  • Teller

Degrees

  • High School Diploma

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