LiveCareer-Resume

teller resume example with 2+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Management professional experienced in leading and motivating teams. Brings skills in scheduling, knowledge of employment law and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs.

Skills
  • Customer Service
  • Teambuilding
  • Supervision
  • Data management
  • Relationship-Building
  • Flexible & Adaptable
  • Reading comprehension
  • Leadership
  • Strategic selling
  • Process and procedure development
  • Detail-oriented
  • Interpersonal Communication
  • Customer Relations
Work History
05/2022 to Current Teller Westamerica Bancorporation | Livingston, CA,
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.
05/2021 to 04/2022 Technical Support Representative Solugenix | Denver, CO,
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
11/2019 to 07/2020 Key Holding Manager Welk Resort Group | Sacramento, CA,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Counted registers and cleaned and secured shop at end of shift.
  • Developed professional relationships to improve retention of key customers.
  • Learned entire catalog of items to improve recommendations and increase upsells to customers.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and talents.
  • Assisted customers by answering questions and fulfilling requests.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Boosted sales rates by checking for and locating requested items in inventory system.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Developed growth strategies for network of store .
  • Assisted Pandora with scheduling, interviewing and other administrative tasks associated with successfully running store.
11/2018 to 01/2020 Box Office Attendant Gaylord Opryland Resort & Convention Center | City, STATE,
  • Created and maintained reports of sold tickets and payments received.
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Greeted over customers per day and determined best approach to provide optimal service.
  • Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Discussed product with customers, outlined restrictions and educated on policies.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Greeted numerous customers per day and determined best approach to provide optimal service.
  • Greeted many customers each day and determined best approach to provide optimal service.
  • Performed cash, card and check transactions to complete customer purchases.
Education
Expected in High School Diploma | Cane Ridge High School, Antioch, TN GPA:
Accomplishments
  • Supervised a number of staff members.
  • Resolved product issue through consumer testing.
Certifications
  • Licensed Real Estate Agent

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Resume Overview

School Attended

  • Cane Ridge High School

Job Titles Held:

  • Teller
  • Technical Support Representative
  • Key Holding Manager
  • Box Office Attendant

Degrees

  • High School Diploma

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