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Teller/Banker Resume Example

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TELLER/BANKER
Career Overview
Committed and motivated with exceptional customer service, decision making skills. Strong work ethic, demeanor with great initiative.
Highlights
  •  Savvy negotiator
  •  Dependable and reliable
  • Deadline-oriented Resolution-oriented
  • Report analysis Fluent in Spanish
  • Staff motivation
  • Employee training and  development
  • Developed and implemented company's first employee manual outlining all proper business procedures and office
Accomplishments
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Mentored 10 new sales associates.
  • Leadership
    • Served as key contributing member to Leadership team.
    • Motivated team player.
Professional Experience
JP MORGAN CHASEHarbor City, caTeller/Banker05/2016 to 09/2017
  • intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members.
AT&Ttorrance, caSales consultant11/2014 to 09/2016
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Trained new employee's
  • Customer service, upgrading customer's plans and cell phone lines.
  • Evaluate bills & provide data analysis.
  • Maintain positive and friendly customer interactions.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Processed all sales transactions accurately and in a timely fashion.
  • Helped customers select products that best fit their personal needs.
City of Carsoncarson, CARecreation Assisstant #203/2013 to 02/2015
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
  • Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
  • Explain procedures and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
  • Meet with staff to discuss rules, regulations, and work-related problems.
  • Provide for entertainment and set up related decorations and equipment.
  • Conduct individual in-room visits with residents.
  • Evaluation around the perimeter was required on a daily basis to ensure that the park was fully operational.
  • Diagnosed and fixed broken connections in the local computer network by connecting physical wires and using the command line interface.
  • Maintained physical security of the building and verified proper identification for entrance to the facility.
  • Set up and took down chairs and tables.
  • Stripped, sealed, finished and polished floors.
  • Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas.
  • Installed cabinets, base cabinets and crown molding.
  • Ordered materials and made material stock recommendations.
  • Repaired and maintained older properties, including renovating flooring, walls and ceilings, installing fixtures and remodeling bathrooms and kitchens.
  • Ordered materials and contacted sub-contractors when needed.
  • Applied paint to unfinished edges of plastic panels using a hand roller.
  • Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.
Education
High School Diploma2013CESAR CHAVEZ HIGH SCHOOL, COMPTON, CA
Languages
Spanish (fluent)
Skills

Resolving customer complaints, excellent customer service, Customer service, data analysis, Employee training, first aid, Inventory, leadership skills, Mark, materials, access, money, Microsoft Office, office, Microsoft Outlook, Microsoft Word, negotiations,People skills, power tools, Problem resolution, Fluent in Spanish, Strategic planning, time management.

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Resume Overview

Companies Worked For:

  • JP MORGAN CHASE
  • AT&T
  • City of Carson

School Attended

  • CESAR CHAVEZ HIGH SCHOOL

Job Titles Held:

  • Teller/Banker
  • Sales consultant
  • Recreation Assisstant #2

Degrees

  • High School Diploma 2013

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