Teller Resume Example CBI Bank And Trust

TELLER

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.

Skills

Currency and coin counter
Excellent communication skills
Debt and credit management
Flexible
Practiced knowledge of bank security systems

Friendly
Reliable
Strong work ethic
Energetic

Experience

Teller, CBI Bank and Trust, January 2017-CurrentMuscatine, CA

Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Verified amounts and integrity of every check or funds transfer.
Counted as much as $70K in daily funds with manual and machine-assisted methods.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Recommended bank products and services to current and prospective customers.
Prepared official checks for customer and internal bank needs.
Assisted customers in bank operations, including accessing safe deposit boxes and ATM operations.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Identified and reported suspicious behavior to security personnel as appropriate.
Explained bank services, financial products and applicable fees to customers.
Entered transactions into computer and issued customer receipts.
Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
Processed 20 customer transactions hourly while demonstrating extreme attention to detail.
Responded and assisted customers with account inquiries and updates.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.

Manager, Kum & Go L.C, May 2015-January 2018Muscatine, IA

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped average of 500-750 customers per day by responding to inquiries and locating products.
Prepared cash deposits up to $250-1000 with zero discrepancies.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Assisted customers by finding needed items and checking inventory for items at other locations.
Processed orders through system and coordinated product deliveries.
Educated customers on suitable products and services depending on age, needs and inventories to increase sales.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Met with all associate to establish realistic monthly sales goals.

Sandwich Artist, Subway, March 2014-May 2015Muscatine, IA

Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Completed efficient store opening and closing procedures each day.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Organized food preparation stations and replenished supplies regularly.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Verified orders and bagged items for easy transport.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Communicated with customer to provide menu offering details and assist with decision-making.
Restocked kitchen supplies by rotating food according to dates.
Answered guest questions, delivering most accurate and updated information available.
Assisted customers, including answering questions and preparing orders.
Performed food preparation tasks by making salads, brewing coffee and tea and stocking product.
Talked pleasantly with customers while taking orders and promoted positive image for business.

Education and Training

High School DiplomaMuscatine High School, , MuscatineIAMay 2014

Some College (No Degree)Eastern Iowa Community College District, DavenportIA

Resume Overview

Companies Worked For:

CBI Bank and Trust
Kum & Go L.C
Subway

School Attended

Muscatine High School
Eastern Iowa Community College District

Job Titles Held:

Teller
Manager
Sandwich Artist

Degrees

High School Diploma
Some College (No Degree)

Teller Resume Example

Resume Score: 80%

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