My name is Michele Pascarella and I am a teller with an outstanding background in customer service, sales and banking. Also, i am Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member versed in cash handling processes and management principles.I am Trustworthy Teller who enjoys working in a customer-focused work environment. Offers strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Also, I am a Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Bank Teller with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Bank Teller adept at processing customer transactions, counting money and maintaining a balanced cash drawer with a high level of accuracy. Trained in all aspects of opening and closing procedures. Customer Service Representative who achieves high levels of customer satisfaction. Seasoned Bank Teller well versed in customer care who is successful in achieving sales goals, while maintaining high levels of customer satisfaction.
Cash handling expertise
Rapid 10-key data entry
Consumer banking specialist
Compliance, banking laws and regulations
Night and safe deposit procedures
Excellent time management skills
Teller, ATM Teller and Head teller02/2008 HSBC Bank – North Syracuse, NY 13212
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Received regional branch recognition award for a % sales increase. 1) Two teller of the year awards in 2001 and 2002. President's award in 2002.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Organized, stocked and maintained the teller window area.
Processed quarterly Vault and ATM audits with a zero error rate.
Maintained balancing record with balanced almost everyday to the penny.
Sold cashier's checks, traveler's checks and money orders.
Processed exchange and foreign currency.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Advised clients on mortgage, educational and personal loans.
Maintained friendly and professional customer interactions.
SALES AND CUSTOMER SERVICE. SHIPPMENT PROCESSOR10/2010 to 02/2013 Bath and Bodyworks – 4155 rt 31 Clay( Great Northern Mall), Clay, NY 13041
Bachelor of Arts: History and MusicCurrentOswego State-
Oswego New York
Earned [two teller of the year awards in 2001 and 2002] for outstanding customer service.
Earned [Presidents award for exceeding the sales and won a business crusie for outstanding customer service.
Promoted to Lead Teller based on superior performance.
Successfully trained  new tellers over a one year time period.