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Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Attentive Teller with 8 years of experience in assisting customers to meet financial needs and referring customers to partners. Personable communicator talented in building rapport with customers by offering to assist in answering questions and providing details of product and service offerings. Driven to maintain confidentiality of bank records and client information.
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- Balanced daily cash deposits and vault inventory with zero error rate.
- Verified amounts and integrity of every check or funds transfer.
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Recommended additional products, services and benefits for customers.
- Reported daily averages and shortages to operations department.
- Examined checks for identification and endorsement.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Maintained confidentiality of bank records and client information.
- Processed cash withdrawals.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Gathered and documented client financial information and application details meeting lending requirements and accurately representing client status.
- Managed communication between client and lending institution, explained refinancing options and insurance protection products and verified complete data on-hand to fund loans.
- Recommended loan terms, conditions and collateral position consistent with client request and associated loan risks and set clear and realistic expectations with clients.
- Built relationships with clients and used knowledge of consumer marketplace, products and finance to fully understand clients' personal plans and introduced suitable loan services.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
- Helped customers find specific products, answered questions and offered advice.
- Processed returned items in accordance with store policy.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Created agendas, took minutes and prepared documents for meetings.
- Received and routed incoming calls and correspondence to promote timely communication.
- Maintained office supplies by checking stocks and placing orders.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Completed supply orders and maintained appropriate levels of office supplies.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained organized filing system of paper and electronic documents.
- Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Penn Foster High School - ,
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Resume Overview
School Attended
- Penn Foster High School
Job Titles Held:
- Teller
- Consumer Loan Specialist
- Cashier
- Secretary
Degrees
- High School Diploma
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