Teller resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assists customers in setting up new services, move funds and meet any banking need. Excellent verbal and written communication skills combined with open and upbeat nature. Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

  • Excellent Communication Skills
  • Learning Strategies
  • Exceptional Customer Service
  • Cash Handling Expertise
  • Compliance, Banking Laws and Regulations
  • Rapid Data Entry Skills
  • Currency Exchange
  • Product Sales
  • Active Learning
  • Email Software
  • Organizational Strengths
  • Problem-Solving Abilities
  • Operation Monitoring
  • Customer Complaint Resolution
  • Training and Development
  • Interpersonal Communication
  • Inventory Control
  • Refunds Exchanges and Adjustments
Teller, 07/2020 to Current
Unify Financial Credit UnionPlano, TX,
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Entered member transaction data into online banking software.
  • Acted as pivotal point of contact between bank branches regarding guidelines and practices.
  • Processed treasury, tax and loan payments.
  • Adhered to financial services security and audit procedures.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Maintained confidentiality of bank records and client information.
  • Trained employees on cash drawer operation.
  • Comply and stay up to date with applicable laws and regulations.
  • Promote strong customer and client interactions, build relationships, and participate in cross-selling, and offer new products and features.
  • Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.
  • Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.
  • Accurately close out the teller terminal and remit daily work to supervisor.
Customer Service Representative, 07/2017 to 07/2020
Laz ParkingBatesville, SC,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • The Customer Service Representative attracts potential customers by answering product and service questions, suggesting information about other products and services.
  • Process Western Union transactions, prepare correspondences and fulfill customer needs to ensure customer satisfactions.
  • Transact foreign wire transfers.
  • Responsible for counting the contents of cash register drawer at the end of each shift, keeping receipts, records, and withdrawals of all cashiers.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Educated customers on special pricing opportunities and company offerings.
Supervisor, 07/2017 to 07/2020
Gold's Gym International, Inc.Cornelius, NC,
  • Evaluating processes and employee strengths.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Created training manual for all employees to use as reference guide.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints.
  • Monitored equipment, checked supplies and ordered supplies.
  • Overseeing salespeople, cashiers, shelf stockers, and other employees while managing finances and preparing an annual budget
  • Keeping records of expenditure, sales figures, and employee performance.
  • Evaluating the supply and availability of stocks, and profit-margins.
  • Responsible for counting the contents of cash register drawer at the end of each shift, keeping receipts, records, and withdrawals.
Cashier, 07/2017 to 07/2020
Total WineRaleigh, NC,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
High School Diploma: , Expected in 06/2018
Albany High School - Albany, NY
Associate of Applied Science: Accounting, Expected in
Schenectady County Community College - Schenectady, NY,

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Resume Overview

School Attended

  • Albany High School
  • Schenectady County Community College

Job Titles Held:

  • Teller
  • Customer Service Representative
  • Supervisor
  • Cashier


  • High School Diploma
  • Associate of Applied Science

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