, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assists customers in setting up new services, move funds and meet any banking need. Excellent verbal and written communication skills combined with open and upbeat nature. Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Skills
Excellent Communication Skills
Learning Strategies
Exceptional Customer Service
Cash Handling Expertise
Compliance, Banking Laws and Regulations
Rapid Data Entry Skills
Currency Exchange
Product Sales
Active Learning
Email Software
Organizational Strengths
Problem-Solving Abilities
Operation Monitoring
Customer Complaint Resolution
Training and Development
Interpersonal Communication
Inventory Control
Refunds Exchanges and Adjustments
Experience
Teller, 07/2020 - Current Unify Financial Credit Union – Plano, TX,
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Entered member transaction data into online banking software.
Acted as pivotal point of contact between bank branches regarding guidelines and practices.
Processed treasury, tax and loan payments.
Adhered to financial services security and audit procedures.
Verified amounts and integrity of every check or funds transfer.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Maintained confidentiality of bank records and client information.
Trained employees on cash drawer operation.
Comply and stay up to date with applicable laws and regulations.
Promote strong customer and client interactions, build relationships, and participate in cross-selling, and offer new products and features.
Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.
Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.
Accurately close out the teller terminal and remit daily work to supervisor.
The Customer Service Representative attracts potential customers by answering product and service questions, suggesting information about other products and services.
Process Western Union transactions, prepare correspondences and fulfill customer needs to ensure customer satisfactions.
Transact foreign wire transfers.
Responsible for counting the contents of cash register drawer at the end of each shift, keeping receipts, records, and withdrawals of all cashiers.
Evaluated customer account information to assess current issues and determine potential solutions.
Educated customers on special pricing opportunities and company offerings.
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