Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) XXX-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I am very outgoing. Very focused on growing within a company and being goal focused. I love being able to connect with clients and customers to make sure they have a good experience and to connect with our community. I enjoy being able to connect with my fellow coworkers and learning more. I’m very determined to learn new things daily i am very organized and detailed oriented due to my past experience with Shift supervisor and being a Bank teller. I pick up on new tasks very fast. I know how to deal with troubles situations and how to handle them properly and by the book.
Skills
Teller procedures
Teller background
Teller training
Special operations capabilities
Maintaining status reports
Supervising team
Managing activities
Providing customer support
Cash handling ability
Safety awareness
Hiring and training
Cash register operation
Price memorization
Outstanding cleanliness
Food inspection
Multitasking and prioritization
Team building
Organizing and prioritizing
Outgoing personality
Customer service oriented
Strong communication skills
Guest and client satisfaction
Professional demeanor
Computer application knowledge
Meeting deadlines
Following regulations
Memorizing product codes
Time management
Prior store management responsibilities
Service prioritization
Organizational skills
Employee mentoring
Safe serving knowledge
Sales techniques
Computer proficiency
Excellent customer service
Experience
Teller , 08/2019 - Current Brinks – Boston, MA,
Supplied tellers with coin and currency as needed.
Maintained accurate teller drawer using organizes technique to handle all customer bank transactions.
Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
Managed customer referrals to help financial services team members capitalize on sales changes.
Balanced daily cash deposits and vault inventory with zero error rate.
Improved efficiency and accuracy by developing and implementing intuitive system for debit cards and credit cards.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Acted as pivotal point of contact between bank branches regarding guidelines and practices.
Prepared daily branch Reports and files.
Assembled in-store marketing displays.
Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings.
Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
Verified amounts and integrity of every check or funds transfer.
Delivered prompt, accurate and excellent customer service.
Balanced daily cash deposits and bank vault inventory with zero error rate.
4Answered and resolved customer questions and concerns.
Collaborated with team members to improve performance and implement training updates.
Completed opening and closing duties to facilitate business operations.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Patrolled work areas every hour to inspect operations, identify concerns and implement corrective actions.
Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
Motivated team members to complete assigned tasks and perform at exceptional levels.
Conferred with human resources to identify, onboard and mentor new team members.
Performed store opening and closing procedures, including setting up registers and checking products.
Provided top product shipment delivery quality control and eliminated downtime to maximize revenue.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Assisted the general manager during assigned periods and trained over 20 new team members.
Created and improved daily work plans for daily operation, including planning production schedules and optimizing task flows.
Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with cleaning and health focused guidelines to keep products within tight tolerances.
Trained over 20 employees over 4 years in effective work procedures and performance strategies.
Utilized security, safety and loss prevention strategies during shifts.
Pricing Lead , 08/2012 - 02/2016 Soc Support Services – Columbus, OH,
•Focused on thousands of tags and making sure the price shown was correct.
•Focused on signage and value of the store and products.
•Focused on making sure the customer experience was perfect.
•Helped out other departments to be sure that teamwork is shared across the whole store
Education and Training
: Special Education, Expected in - Western Kentucky University - Bowling Green, KY GPA:
High School Diploma: , Expected in 05/2014 - NorthOldham Highschool - Oldham County , My GPA:
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