Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Knowledgeable and fluent in English, Urdu, Punjabi, and Hindi and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.
Skills
Night and safe deposit procedures
Consumer banking specialist
Strong account analysis skills
Accounting systems and software
50 WPM typing speed
Relationship building and management
Rapid 10-key data entry
Financial Advising
Excellent time management skills
People-oriented
Banking
Financial services
Cash handling expertise
Self-sufficient
Cash handling
Multilingual in English, Urdu, Punjabi, and Hindi
Point of sale knowledge
Microsoft applications proficiency
Motivated team player
Education
Northeastern State UniversityBroken Arrow, Expected in 12/2020 ā āBachelor of Science:Chemistry - GPA:
Minored in Criminal Justice
Tulsa Community CollegeTulsa, OKExpected in 05/2017 ā āAssociate of Science:Biology - GPA:
Majored in Pre-Medicine
Minored in Criminal Justice
University of OklahomaNorman, OKExpected in ā āBachelor of Science:Chemistry - GPA:
Transferred to Tulsa Community College after the first year
Major in Biology (Pre-Medicine)
Minor in Philosophy
Union High SchoolTulsa, OKExpected in 05/2014 ā āHigh School Diploma: - GPA:
Work History
First Fidelity Bank - Teller Scottsdale, AZ, 04/2017 - 09/2019
Upheld strict financial controls by keeping funds secure and accurately transferring monies
Rapidly and efficiently prepared customer and ATM cash and change orders
Exceeded quarterly sales goals by 50%
Monitored customer behaviors and upheld strict protocols to prevent theft of assets
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Promoted products or services to each customer to consistently achieve sales targets
Identified sales opportunities and referred customers to branch partners in financial services
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
Processed quarterly vault and ATM audits with zero error rate
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
Executed customer transactions, including deposits, withdrawals, money orders and checks
Created strategies to develop and expand sales of services to existing customer which resulted in 30% increase in annual revenue
Checked amount details and fraud markers for transaction papers such as checks and money orders
Performed customer transactions for money orders, cashiers checks, deposits and withdrawals
Enthusiastically greeted customers and offered dedicated service during entire transaction
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Maintained friendly and professional customer interactions
Processed exchange and foreign currency
Maintained teller drawer to perform bank transactions
Sold cashier's checks, traveler's checks and money orders
Organized, stocked and maintained teller window area
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