Experienced financial bank teller with skills include computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration.
Skill Highlights
Banking/financing
Employee Team leader
Great Customer Service
Seasoned in conflict resolution
Strong organizational skills
Energetic work attitude
Inventory control familiarity
Top sales performerMicrosoft Office
Microsoft office expert
Operations management
License Pharmacy TechnicianĀ
Education and Training
Department of HealthWashington, DCExpected in 2018 ā ā Pharmacy License:Pharmacy - GPA:
University Of PhoenixPhoenix, ARExpected in 2015 ā āAssociate of Arts:Business - GPA:
Associate of Arts with a concentration in Retail Fundamentals (Undergraduate)Ā
Foundation of knowledge in customer service and management, merchandising, personnel management, supply management and sales, tools and strategies.
Coursework in Business Administration and Organizational Development
University Of Phoenix Temple, AZExpected in 2016 ā āAssociate of Arts:Retail Managament - GPA:Retail Management Certificate. I developed to meet key requirements of managers in the retail industry, coursework in our Retail Management Certificate program will help you better understand customer service, merchandising, personnel management and sales.
Arch Training Center Washington, DCExpected in June,2010 ā āGED:GED - GPA:
GPA. 3.5 (Every subject)
Work Experience
M & F Bank - Teller Durham, NC, 07/2019 - CurrentProvides exceptional customer service, working with Wells Fargoās most important asset: our customers. Tellers are also responsible for helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud all the while building great rapport with people, and being strong team players who take pride in performing well and enjoy helping others.
Cvs Health - Guest Host Stamford, CT, 06/2016 - 07/XXX0
Customer Service
Cashier Retail shop
Photography Ā
Information
Tour guide
CVS/PHARAMCY - Shift Supervisor RX City, STATE, 06/2014 - 07/2019
Cross-trained and provided back-up for other customer service representatives when needed.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Managed quality communication, customer support and product representation for each client
Ā Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Overnight stocking and Remove items off the Loading truck (EveryWeek)
BOH scans daily
Cycle countsĀ
Inventory
Opening/Closing daily
Ā Pharmacy
Certified Pharmacy Technician offering more than 4 years of experience within a leading national drugstore corporation chain. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and deliver courteous service at all times.
Prescription Processing
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Ā
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Pharmaceutical Calculations
Medical & Pharmaceutical terminology
Drug Classifications & Safety
Medication Inventory Management
FDA Compliance
Medicare, Medicaid & Insurance Claims Processing
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Ā Ā ā
Sodexo/Friends Of National Zoo - Cashier/Lead City, STATE, 04/2012 - 04/2014
Maintain own work environment
Supplying each food station when Merchandise
Handleing 50 plus Tranctions daily
Worked as a team member performing cashier duties, product assistance and cleaning
.Expressed appreciation and invited customers to return to the store.
Managed quality communication, customer support and product representation for each client.
Friends Of The National Zoo - Cashier/Food Cook City, STATE, 07/2011 - 04/2012
Maintain the front line employees
Cleaning
Cooking
Managed quality communication, customer support and product representation for each client.
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