(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Experienced financial bank teller with skills include computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration.

Skill Highlights
  • Banking/financing
  • Employee Team leader
  • Great Customer Service
  • Seasoned in conflict resolution
  • Strong organizational skills
  • Energetic work attitude
  • Inventory control familiarity
  • Top sales performerMicrosoft Office
  • Microsoft office expert
  • Operations management
  • License Pharmacy Technician 
Education and Training
Department of Health Washington, DC Expected in 2018 Pharmacy License : Pharmacy - GPA :
University Of Phoenix Phoenix, AR Expected in 2015 Associate of Arts : Business - GPA :

Associate of Arts with a concentration in Retail Fundamentals (Undergraduate) 

  • Foundation of knowledge in customer service and management, merchandising, personnel management, supply management and sales, tools and strategies.
  • Coursework in Business Administration and Organizational Development
University Of Phoenix Temple, AZ Expected in 2016 Associate of Arts : Retail Managament - GPA : Retail Management Certificate. I developed to meet key requirements of managers in the retail industry, coursework in our Retail Management Certificate program will help you better understand customer service, merchandising, personnel management and sales.
Arch Training Center Washington, DC Expected in June,2010 GED : GED - GPA :

GPA. 3.5 (Every subject)

Work Experience
M & F Bank - Teller
Durham, NC, 07/2019 - Current
Provides exceptional customer service, working with Wells Fargo’s most important asset: our customers. Tellers are also responsible for helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud all the while building great rapport with people, and being strong team players who take pride in performing well and enjoy helping others.
Cvs Health - Guest Host
Stamford, CT, 06/2016 - 07/XXX0
  • Customer Service
  • Cashier Retail shop
  • Photography  
  • Information
  • Tour guide
CVS/PHARAMCY - Shift Supervisor RX
City, STATE, 06/2014 - 07/2019
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Managed quality communication, customer support and product representation for each client
  •  Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Overnight stocking and Remove items off the Loading truck (EveryWeek)
  • BOH scans daily
  • Cycle counts 
  • Inventory
  • Opening/Closing daily
Certified Pharmacy Technician offering more than 4 years of experience within a leading national drugstore corporation chain. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and deliver courteous service at all times.
  • Prescription Processing
  • Pharmaceutical Calculations
  • Medical & Pharmaceutical terminology
  • Drug Classifications & Safety
  • Medication Inventory Management
  • FDA Compliance
  • Medicare, Medicaid & Insurance Claims Processing
Sodexo/Friends Of National Zoo - Cashier/Lead
City, STATE, 04/2012 - 04/2014
  • Maintain own work environment
  • Supplying each food station when Merchandise
  • Handleing 50 plus Tranctions daily
  • Worked as a team member performing cashier duties, product assistance and cleaning
  • .Expressed appreciation and invited customers to return to the store.
  • Managed quality communication, customer support and product representation for each client.
Friends Of The National Zoo - Cashier/Food Cook
City, STATE, 07/2011 - 04/2012
  • Maintain the front line employees
  • Cleaning
  • Cooking
  • Managed quality communication, customer support and product representation for each client.
  • Handling 50 plus Transactions daily
AMC Georgetown Theater - Usher, Box office Representative
City, STATE, 09/2010 - 07/2011
  • Usher/Cleaning up the theater
  • Cashier at he Box-Office
  • Customer Service/Selling Mememberships
  • Earned “Top Seller” for two consecutive quarters in 2010
  • Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales.

Field of Audio Engineering

Creating Music

Home Improving Work



Additional Information
    • Madame Tussaud's Employee of the month October 2016. 
    • Film crew experience (box office,concessions,greeter) 2010-2011
    • Activities Community Service Union Temple Church-Feed the homeless
    • 2010 National food bank-Feed the homeless Story hour-Read books to the Children Gardening in Southern ave park.
    • AMC Georgetown Employee of the month march 2011.
  • Occupational Safety (OSHA Certification)
  • Leading others/Supervising
  • Technology usage
  • Excellent Customer Service
  • Good with working with team or Independent

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School Attended

  • Department of Health
  • University Of Phoenix
  • University Of Phoenix
  • Arch Training Center

Job Titles Held:

  • Teller
  • Guest Host
  • Shift Supervisor RX
  • Cashier/Lead
  • Cashier/Food Cook
  • Usher, Box office Representative


  • Pharmacy License
  • Associate of Arts
  • Associate of Arts
  • GED

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