Driven Night Manager with more than 2 years’ experience and successful background in resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Skills
Stock management
Point of Sale systems
Team leadership
Accurate money handling
Decision-making skill
Dependable and reliable
Strong multi-tasking
Meticulously detail-oriented
Education
Yough Senior HighHerminie PA, Expected in 1980 – –High School Diploma: - GPA:
COMMUNITY COLLEGE OF THE AIR FORCEDOVER AIR FORCE BASE, Expected in – –Associate of Science: - GPA:
Work History
SELF - TAXIDERMY City, , 05/2015 - Current
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Maintained work environment in clean and sanitary manner.
Drafted invoices for completed work.
Designed improvement plans.
Increased profit by streamlining operations.
Analyzed customer levels and planned resources according to needs.
GANDER MOUNTAIN - SUPERVISOR-FIREARMS City, , 02/2016 - Current
Maintained work environment in clean and sanitary manner.
Resolved customer service issues promptly.
Completed routine store inventories.
Performed nightly store and team performance audits.
Trained new employees on proper protocols and customer service standards.
Submitted orders for new inventory.
Prepared materials for following shift.
Coordinated with day management regarding on-going issues.
Lakeshore Roofing And Sheet Metal - Lead Foreman commercial Roofing division City, , 05/2008 - 05/2015
Analyzed customer levels and planned resources according to needs.
Resolved customer service issues promptly.
Maintained work environment in clean and sanitary manner.
Performed regular job site observations to provide direction for all general contractor personnel.
Reviewed plans and specs during the schematic design of pre-construction.
Coordinated utility service providers according to project schedules.
Obtained building and specialty permits from local jurisdictional agencies.
Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.
Performed regular job site observations to provide direction for all general contractor personnel.
Reported to the vice president of production on conformance with the contract schedule.
Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer’s representatives.
Prepared and followed through on all required punch lists.
Assisted the operations group with warranty service repairs.
Provided safety kits to all construction personnel, which complied with safety protocols for the job site.
Offered technical assistance to service providers.
Reported the quality of performance on site to all site construction managers.
Guided and directed third-party inspectors through project construction, commissioning and closeout.
Avoided construction delays by efficiently following through with all site inspections in a timely manner.
Trained and promoted continued education for all onsite crew members.
US Air Force - Firefighter Rescue man City, , 05/1980 - 02/2001
Sorted and routed incoming correspondence and messages.
Developed and led training programs in preparation for combat.
Trained in the use of tear gas and explosives.
Wrote office job descriptions and directives.
Served as custodian of classified documents.
Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
Expert in tactical and technical guidance.
Communicated urgent orders and directions effectively to team of 20 personnel.
Surveyed and analyzed terrain to determine optimum equipment placement and use.
Tracked personnel and supplies within the company.
Tracked and filed administrative paperwork and personnel folders.
Maintained 100% accountability of all assigned equipment worth more than $100,00.
Reviewed disciplinary and other adverse actions and made recommendations.
Gathered evidence and processed crime scenes and evidence.
Planned and briefed personnel on missions.
Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
Operated and maintained field communications equipment.
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