Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I'm a hardworking perfectionist. When I'm in a working environment, may it be from something as simple as caring for kids to 8 to 10 hour shifts in heels serving customers. I enjoy doing tasks knowing I'm rewarded on how well I execute them therefore strive to be the best I can be in every aspect. I've been around all types of people in my different job fields so I easily adapt to new people and surrounding making my customer service abilities top tier as a lot of patience has to come with meeting different people, especially in surrounds I'm new too. I am an upbeat, customer-focused Sales Associate with over 2 years of experience in the sales environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

  • Menu knowledge
  • Effective customer upselling
  • Food safety understanding
  • Price memorization
  • Food inspection
  • Menu memorization
  • Special dietary requirements
  • Sales techniques
  • Seating assignment preparation
  • Service prioritization
  • Quality control
  • Effective sales techniques
  • Relationship management
  • Cash management experience
  • Database management
  • Client satisfaction
  • Verbal communication
  • Ink mixing
  • Restocking and cleaning
  • Design proficiency
  • Money handling
  • Customer designs
  • Sanitizing requirements
  • Car Sales license
  • Active listening
  • Proper phone etiquette
  • Online auctions
  • InventoryLab
  • Shipping
  • Pricing adjustment
  • Organization
  • Analytical
  • Check payment processing
  • Cash transactions
  • Hospitality services
  • Multi-line phone systems
  • Administrative skills
  • Listening skills
  • Bookkeeping
  • Drawer balancing
  • Credit and cash payments
  • Safety and security procedures
  • Leasing options
  • Consultative techniques
  • Warranty requirements
  • Self-motivated
  • Brand loyalty
  • Goal-oriented
  • Proficient with ELEADS CRM
  • Negotiation strengths
  • Technology features
  • Competitive
  • Supervision
  • People skills
  • Training & Development
  • Computer skills
  • Reliable and trustworthy
  • Planning
  • Friendly, positive attitude
  • Flexible
02/2019 to 05/2019
Babysitter City Of Ballwin Ellisville, MO,
  • Helped children complete homework and special assignments daily to support academic performance.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Secured indoor and outdoor premises to protect children under care.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Improved group and individual behavior with positive management strategies.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Enforced rules to teach manners and maintain safe environment.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Calculated amount owed for services and collected payment from parents.
  • Cleaned and tidied living room and other locations after activities.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
03/2019 to Current
Tattooist Tacoma Goodwill Shelton, CT,
  • Kept schedule and kept appointment times.
  • Maintained areas neat and clean and equipment sanitized.
  • Showcased template design sheets for customers to review.
  • Created permanent tattoos using indelible, non-toxic ink.
  • Provided clean, high-quality work at all times.
  • Received and processed customer payments.
  • Developed custom tattoo designs for customers.
  • Increased client base by marketing services.
  • Used photographs and sketches from customers to develop ideas.
  • Critiqued other artists' work and gave constructive feedback.
  • Utilized personal protective equipment and proper ventilation systems to promote safe artwork creation.
  • Clearly communicated updates and concerns to appropriate team members and managers.
  • Collaborated with creative design team to complete projects on tight deadlines.
  • Created series of rough sketches for review, revision and approval.
  • Worked closely with other staff to increase customer satisfaction with design creation and services.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Checked mail, shopped for appliances and handled bill payments.
  • Took and recorded patient temperature, and Covid-19 check list (headache, fever, cough etc)
  • Devised and maintained office systems to efficiently deal with work flow.
03/2019 to Current
Online Seller Fender Musical Instruments San Bernardino, CA,
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Worked with vendors and supply distributors to negotiate bulk discounts.
  • Sold and shipped average of 15 items per week.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all aspects of business, including accounting, purchasing and web design.
07/2019 to 03/XXX0
Bottle Service Waitress Cloud Lounge City, STATE,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Prepared and served cold, hot and iced beverages to guests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
  • Cleaned dishes with detergent, rinsing and sanitizing.
  • Greeted newly seated guests quickly and efficiently.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
05/XXX0 to 07/XXX0
Front Desk Receptionist European Wax Center City, STATE,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received all incoming calls and coordinated with clients to fulfill requests and resolve issues.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Solved minor customer issues and escalated major problems immediately to General Manager/ Manager.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Worked with assistant manager to attain operational and financial goals with strategic approaches.
08/XXX0 to 03/XXX1
BDC Agent (Internet Car Saleswoman) Dulles Motor Cars City, STATE,
  • Narrow down inventory according to customer specifications.
  • Helped customers with unestablished or great credit complete and submitted completed paperwork such as credit applications.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Networked with remote dealers to source vehicles for customers.
  • Managed sales negotiations and financing options.
  • Provided information about sales processes, warranty requirements and service standards.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Sold trade-ins and located desirable purchases and vehicle auctions.
  • Answered customer emails and telephone requests for information.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Partnered with employees to develop relationships with customers and enhance sales processes.
Expected in 06/2018
High School Diploma:
Robinson Secondary - Fairfax, VA
Expected in 05/XXX2
Associate of Arts: Communication Studies
Northern Virginia Community College - Annandale, VA

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School Attended

  • Robinson Secondary
  • Northern Virginia Community College

Job Titles Held:

  • Babysitter
  • Tattooist
  • Online Seller
  • Bottle Service Waitress
  • Front Desk Receptionist
  • BDC Agent (Internet Car Saleswoman)


  • High School Diploma
  • Associate of Arts

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