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taking donations resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dispatcher at four different taxi companies until my elderly parents began slowing down and quit to assist them in their final years of life, which covered seven years of caregiving.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2022 to 02/2022 Taking Donations Cardinal Health | Covington, LA,
  • Impacted Area of expertise through multiple activism channels and protest strategies.
  • Sorted and performed quality control measures of donated items.
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Prepared shipments of items for transport to alternate locations.
  • Complied with company privacy policies to uphold confidentiality of donors and recipients.
  • Worked with site management to prepare weekly work schedules and fulfill staffing requirements.
  • Respectfully communicated with diverse population of volunteers and employees.
  • Prepared tax receipts and accurately maintained log of received donations and donors.
  • Maintained organized and clean worksite.
03/2012 to 12/2017 Caregiver for Dad Non Paying | City, STATE,
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
05/2006 to 11/2011 Dispatcher San Diego Cab | City, STATE,
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Went Number days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Sent out drivers to assist Number hourly callers based on locations, needs and worker availability.
  • Closely monitored dispatch board to triage and prioritize over Number daily calls.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Evaluated and adjusted over Number routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Directed dispatching, routing and tracking of Number fleet vehicles.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Trained Number new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by Number%.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Assessed regulatory and operational risks for escalation to management.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
  • Received new orders, prepared documentation and assigned personnel.
  • Responded to over Number daily caller requests with information about assistance and timeframes.
  • Ordered supplies and allocated resources to personnel based on need.
Education
Expected in 06/1969 to to AA | English San Diego Mesa College, San Diego, CA GPA:

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Resume Overview

School Attended

  • San Diego Mesa College

Job Titles Held:

  • Taking Donations
  • Caregiver for Dad
  • Dispatcher

Degrees

  • AA

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