Volunteered as a unpaid sales associate in retail industry with strengths in customer service and sales. Motivated student seeking in improving communication skill for future career as a pediatric nurse.
Skills
Customer service focus
Merchandising understanding
Product knowledge
Basic American Sign Language
Basic Spanish
Microsoft Office 2016
Work Experiences
10/2015 to 09/2016
StorekeeperFairview Health Services – , ,
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Confer with customers by telephone or in person to provide information about products or services, or obtain details of complaints.
Kept work areas clean and neat at all times.
Reported incidents to management.
Prepared merchandise for sales floor.
Watch the store when employees are not there for their shifts
to
SalespersonNordstrom Inc. – , ,
Prepared merchandise for sales floor.
Suggested accessories and complementary purchases.
Monitored entrances, exits and fitting rooms for signs of theft.
Kept work areas clean and neat at all times.
Reported incidents to management.
Provided repeat customers with exceptional care and attention.
Updated computer inventory listings.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Compute sales prices, total purchases and receive and process cash or credit payment.
Demonstrate use or operation of merchandise.
Education
Expected in Current
Expecting Associate degree: Nursing Forsyth Technical Community College - , GPA:
Expected in June 2016
High School Diploma: RJ Reynolds High School - Winston Salem, GPA:
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