Hardworking retail store manager versed in all aspects of running a low shrink, highly productive store, including opening and closing procedures, banking, merchandising, recruiting and developing a highly efficient store team.
I ran the day to day operations of the district, recruited and trained new and existing store managers, and improved standards within the stores. As the district manager I achieved #1 in the region in sales versus last year and reached 100% compliance in both holiday readiness and stockroom readiness.
I currently lead a highly motivated, fully trained team focusing on shrink reduction, increasing sales, and model store standards. I've reorganized the sales floor to meet company demands as well as trained staff to deliver outstanding customer service. One day per week I also travel with my DM, learning the day to day operations of the job, performing store visit scorecards and dealing with customer complaints and issues.
As the store manager of store 3466, I led a team to maintain model standards and increase sales in a heavy multi-cultured demographic area. In an area where very little English is spoken or understood, we adapted and became one of the strongest contributors to the district
After resuming my role as store manager at store 0658, I led my team to certify the store as a model store. I utilized company procedures and policies to reduce shrink, increase productivity, and maintain model store standards.
I was in the enlisted United States Marine Corp Reserve from June 2003 until June 2008. While in the service, I worked at Dollar General While not actively serving. In June 2006, I was activated and left Dollar General to serve a combat tour in Iraq.
I accepted the role of store manager of store 0658 in October, 2005. As the store manager, I recruited and trained a new crew, improved all store conditions, and brought sales up to a positive level while lowering the shrink and expenses.
As an assistant manager, I worked directly for the current district manager, Cindy Cotton. I worked in what is now recognized as the Store Manager Candidate position. I aided stores while the store manager was absent and assumed all roles and responsibilities of a store manager. I specialized in inventory prep and planogram sets, however completed any task asked of me by my district manager.
As a Lead sales associate in Farmington, AR, I helped run the store while maintaining company policies and procedures. I was a valued member of the team and was put in charge of completing all new planograms, conducting weekly cleaning shifts to maintain model store conditions, as well as trained all new employees.
20 hour class focusing on the basics of business law.
20 hour class focused on learning the basics of business management.
At store 0658, I attained Model Store Certification, had #1 in the district at sales +24.58% over last years sales, received founders award for the first time reaching one million dollars in sales, and reduced shrink from $60,000 to $34,000. I also reorganized the store's layout to maximize the floor space to meet the demands of the business increase.
At store 3466, I attained Model store status, #1 in overall sales volume, #2 overall sales comp at +18.15% over last years sales, #1 in literacy donations for the year, #1 in district for shrink reduction, #2 expense to plan, and I reduced shrink from $65,000, -3.88% to $16,900, -1.29%. In addition, I established a literacy donation program at the store that not only was #1 in the district, but raised, on average, $250+ per week.
At store 4527, Reversed a negative sales trend to positive, Led a team to reorganize the store's layout to increase sales and reduce shrink, and reduced the shrink from $98,000, -7.98%, to a $32,000, -2.29% loss.
Since 2008, I've trained 7 different assistant store managers and 1 lead sales associates to be promoted up to store managers for Dollar General. 3 of which are active store managers for district 441.
Strong advocate for toys-4-tots, organizing a toy drive each holiday season to raise an average of $1000 in toy donations per year.
I served honorably in the United States Marine Corps and served two combat tours in Iraq. One in 2004 and the other in 2006. During my deployments, I was part of a weapons company, mainly carrying out ground patrols and reconnaissance missions. I led a team of marines through the streets of fallujah and completed every task I was assigned. Leadership, determination, hard work, and being on time were daily requirements. I received multiple awards, including Operation Iraqi Freedom, Navy and Marine Corps achievement medal, and a purple heart. I was honorably and medically discharged from service from injuries received in Iraq on November 23, 2006.
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