Sports Model resume example

• Scheduling Appointments for 21 Cardiologists at several different locations Instruct patients prior to testing including ultrasounds and stress tests.Made reasonable procedure exceptions to accommodate unusual customer requests.Demonstrated mastery of customer service call script within specified timeframes.Maintained up-to-date records at all times.Properly directed inbound calls in phone queues to improve call flow.Addressed customer service inquiries in a timely and accurate fashion.

• Answering member and guest inquiries Scheduling appointments for prospective members Use of multi-line telephone system maintaining a welcoming environment for members and guests Processing new memberships.

• Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Positioned residents for comfort and to prevent skin pressure problems.Maintained a clean, orderly and well-stocked environment.Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Strictly followed all federal and state guidelines for release of information.Wrote clear and detailed clinical phone messages for physicians.Directed patient flow during practice hours, minimizing patient wait time.

• Provided Medical Assisting services to a practice of 8 doctors, 2 nurse practitioners, & 1 physician's assistant in four different medical specialties.
• Responsible for obtaining patient vitals including blood pressure, weight and pulse Interacted with patients on an interpersonal level assessing chief patient complaint Prepared for patient physicals and minor surgical procedures Performed and completed procedures including ear lavages, electrocardiogram tests, PPD readings and rapid strep tests Administered injections such as subcutaneous, intradermal and intramuscular Provided patient education to patients and families.

• Responsible for closing cash registers at the end of shifts, maintaining daily records, receiving and processing shipments, and coaching and training new staff as well as current staff on selling behaviors.

• Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.Effectively handled customer complaints and special requests.Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times.Maintained stock levels to prevent shortages of critical items.Quickly mixed a variety of simple and complex cocktails.Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Operated credit card machines correctly and quickly.

• As a cashier, commended for providing excellent customer service as a temporary worker. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.Placed special merchandise orders for customers.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Received and distributed faxes and mail in a timely manner. Observed suicidal patients one on one. Organized visitation on the unit.

• Duties included assisting Doctors and Nurses with procedures, Making beds and assisting with cleaning Data entry, put in necessary tests for patients Locating and filing Medical Records Worked closely with unit secretary to ensure efficiency in ER.