Six Sigma Black Belt Resume Example

• Subcontractor to KRS that provides facilities operations/maintenance and base operations support services.
• Administered Six Sigma program at logistical level, performing process improvement projects in Public Works, Automotive, Marine Services, Warehousing, and Airport Operations areas.
• Applied knowledge and skills from prior manufacturing experience to demonstrate benefit of cost reduction.
• Increased participation in Six Sigma program to lead business unit in exceeding savings goals by 73% ($628,000 in annual cost reductions); took over multiple behind-schedule projects and led them to on-time completion.
• Facilitated $302,000 in annual operating cost reduction by instituting fleet management process to optimize efficiency and guide vehicle budgeting.
• Reduced annual costs $48,000 by centralizing purging/disposition activities.

Space Missile Defense Command's primary contractor for logistics support and integrated range engineering at the United States Army Kwajalein Atoll Ballistic Missile Defense Test Site since 2003.

• Managed software vendor contracts, validating functional requirements and ensuring vendor compliance with contract terms/conditions.
• Oversaw contract development, execution, and renewal; analyzed contract to maximize financial and operational performance.
• Administered budget, established forecast, and reported cost performance measures.
• Decreased annual operating costs by $781,000 through instituting culture of shared work tasks and automating core processes for both contract and budget administration.
• Provided financial dashboard to the department managers that created culture of accountability regarding management of spending activities.

• Telecommunications company that provides services to over 600,000 retail customers across 15 states.

• functioned as Technical Project Leader on various information and telecommunications system-related projects.
• As Billing Analyst, provided technical expertise for billing, voicemail, and telecom switch-based projects, overseeing development of rate plans/features while identifying and resolving issues.
• As Billing Services Supervisor, directed all aspects of the Billing department and ensured timely processing for all billings.
• Co-led successful conversion of 160,000 subscribers from AMDOCS to VeriSign billing platform as the primary technical leader for the NW region, defining critical requirements and managing tasks across multiple areas.
• Decreased rework by 25% by applying Access database knowledge to create cellular phone number database that allowed team to pull reports and issue next-available number correctly to customers the first time.
• Planned and coordinated migration of 250,000 subscribers to telecommunications switch, as well as 2 voicemail platform migrations (50,000 subscribers), 3 billing sy.