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Six Sigma Black Belt Resume Example

Resume Score: 60%

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SIX SIGMA BLACK BELT
Professional Summary

Continuous Improvement Practioner who responds to shifting business needs and priorities in a systematic and effective way. Excels at implementing operational assessments and conducting functional requirements analysis for businesses of all sizes.
Skills
Work History
Six Sigma Black BeltKWAJALEIN RANGE SERVICES, LLC - Huntsville, AL02/2009 - Current

n  Sustained $13.8 million in cost reductions  previously implemented by institutionalizing
improvements; reduced operating costs by $3 million by identifying root-cause
and ensuring compliance with SMDC regulations and standards.

n  Increased engagement of trained practitioners from 25% to 68% through influencing engagement of Six Sigma
methods and tools. Performed gap analysis, developed “Putting It All Together”
curriculum, and initiated publication of quarterly newsletter that provided
tips and real-life examples of various industries' use of Six Sigma methods.

n  Decreased employee turnover from 26% to 20% (reducing annual operating costs $1.3
million) by offering professional development and professional
association programs while expanding existing awards/recognition program to
include Employee of the Month and Peer-to-Peer Recognition components.

n  Developed and administered Six Sigma training programs for 27 Champions, 34 Yellow Belts, and 33
Process Managers; mentored 60 practitioners through a series of improvement
projects.

Quality SpecialistCHUGACH MANAGEMENT SERVICES, INC - Kwajalein, Marshall Islands01/2007 - 04/2009
  • Subcontractor to KRS that provides facilities operations/maintenance and base operations support services.
  • Administered Six Sigma program at logistical level, performing process improvement projects in Public Works, Automotive, Marine Services, Warehousing, and Airport Operations areas.
  • Applied knowledge and skills from prior manufacturing experience to demonstrate benefit of cost reduction.
  • Increased participation in Six Sigma program to lead business unit in exceeding savings goals by 73% ($628,000 in annual cost reductions); took over multiple behind-schedule projects and led them to on-time completion.
  • Facilitated $302,000 in annual operating cost reduction by instituting fleet management process to optimize efficiency and guide vehicle budgeting.
  • Reduced annual costs $48,000 by centralizing purging/disposition activities.
IT Budget Compliance AdministratorKWAJALEIN RANGE SERVICES, LLC01/2006 - 04/2007

Space Missile Defense Command's primary contractor for logistics support and integrated range engineering at the United States Army Kwajalein Atoll Ballistic Missile Defense Test Site since 2003.

  • Managed software vendor contracts, validating functional requirements and ensuring vendor compliance with contract terms/conditions.
  • Oversaw contract development, execution, and renewal; analyzed contract to maximize financial and operational performance.
  • Administered budget, established forecast, and reported cost performance measures.
  • Decreased annual operating costs by $781,000 through instituting culture of shared work tasks and automating core processes for both contract and budget administration.
  • Provided financial dashboard to the department managers that created culture of accountability regarding management of spending activities.
Senior Project Analyst
Billing Analyst
RURAL CELLULAR CORPORATION - OR02/1998 - 04/2006
  • Telecommunications company that provides services to over 600,000 retail customers across 15 states.
Billing Services Supervisor
Senior Project Analyst
  • functioned as Technical Project Leader on various information and telecommunications system-related projects.
  • As Billing Analyst, provided technical expertise for billing, voicemail, and telecom switch-based projects, overseeing development of rate plans/features while identifying and resolving issues.
  • As Billing Services Supervisor, directed all aspects of the Billing department and ensured timely processing for all billings.
  • Co-led successful conversion of 160,000 subscribers from AMDOCS to VeriSign billing platform as the primary technical leader for the NW region, defining critical requirements and managing tasks across multiple areas.
  • Decreased rework by 25% by applying Access database knowledge to create cellular phone number database that allowed team to pull reports and issue next-available number correctly to customers the first time.
  • Planned and coordinated migration of 250,000 subscribers to telecommunications switch, as well as 2 voicemail platform migrations (50,000 subscribers), 3 billing sy.
Education
Bachelor of Science: BusinessBellevue University - Bellevue, NE2009
Project Management Professional (PMP); Six Sigma Black Belt Certification; Six Sigma Yellow Belt Certification:
Accomplishments
  • Provided Six Sigma orientation to new hires; led Process Management Certification courses; co-led Yellow Belt Certification courses and Champion Training sessions; facilitated quarterly round table sessions, with ~20 participants per session.
  • Coordinated cross-functional teams and provided business analysis for 16 projects totaling $4 million.
Certifications

Project Management Professional (PMP), Six Sigma Black Belt (SSBB), Six Sigma Yellow Belt (SSYB)

Additional Information
  • Community Involvement: Volunteer, Big Sister, Big Brother Big Sister Organization, 10 years; awarded Oregon State Big Sister of the Year, 1996
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Resume Overview

Companies Worked For:

  • KWAJALEIN RANGE SERVICES, LLC
  • CHUGACH MANAGEMENT SERVICES, INC
  • RURAL CELLULAR CORPORATION

School Attended

  • Bellevue University

Job Titles Held:

  • Six Sigma Black Belt
  • Quality Specialist
  • IT Budget Compliance Administrator
  • Senior Project Analyst
  • Billing Analyst
  • Billing Services Supervisor

Degrees

  • Bachelor of Science : Business
    Project Management Professional (PMP); Six Sigma Black Belt Certification; Six Sigma Yellow Belt Certification :

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