Shelter Advocate resume example

480 hours: Worked on Safety Net Program (Drug Prevention & Intervention) with children and adolescents at Middle and High schools.

• Encounter students by providing mental health services, individual and group therapy.
• Dealing with depression, low self-esteem, and high-risk behaviors such as: truancy, substance abuse, delinquency, violence, and teen pregnancy.
• Monitored youth behavior and offered guidance and support for positive change. Performed in advocacy capacity for troubled youth to provide access to resources.
• Supervised youth in engaging environment to promote security and safety for all ages.
• Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
• Encouraged youth to talk issues out with each other and without anger, which eased tense situations.
• Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
• Interacted with troubled youth and offered resources and programs to surmount challenges. Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
• Communicate with parents and caregivers to provide updates on progress and behavior and write reports documenting progress, challenges and therapy milestones.
• Worked closely with school counselor to devise programs and activities based on developmental and academic levels.

• Anthem Strong Families Dallas Texas 240 hours: Worked with different peers by observed, participated in several trainings and gained powerful tools on how to resolve conflicts, and stress management for single parents.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Resolved problems, improved operations and provided exceptional service.
• Exceeded goals through effective task prioritization and great work ethic.
• Worked flexible hours; night, weekend, and holiday shifts.

• Association of Person Affected by Addiction (APAA) in Dallas Texas, 480 hours: Worked as a Peer Navigator at Green Oaks Hospital.
• Facilitated therapies to individual, and groups, discussed recovery methods from substance abuse.
• Gained knowledge of behavioral and emotional problems, anger, anxiety, depression, and suicidal ideology.
• Assessed, observed suicide clients with person- centered treatment plans. Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and implemented training classes to educate team members and community residents.