(555) 432-1000 - - resumesample@example.com - -
Hi, my name is Jessica I am 24 years of age. I recently moved to Oceanside, California with my significant other. I am born and raised in North Carolina. I have experience with children with babysitting, also have experience bartending and serving. I would consider myself to be really great with people, I'm a social butterfly. I have certificates for my Food Handlers, TABC, Serve Safe, First Aid & CPR.
- Motivated Server with over 4 years of experience successfully serving customers in busy, high volume restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
- Dependable and driven Bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
- Punctual and loving Babysitter offering 8 years of caring for children of all ages. Well-trained in supervising special needs children and preschool ages. Certified in Child and Infant CPR/First Aid.
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- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic bar/restaurant while maintaining calm, professional demeanor.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
West Carteret Highschool - Morehead City, NC
References : Sharon Elcy : (386)-341-5116
Family Friend
HR For Camp Pendleton
Known for 5+ Years
Kristina Davis : (XXX)-646-5852
Old Boss/Mom
Business Owner of Riverside Grill and Subs of Morehead City, NC
Anthony Pelton : (845)-863-3504
Co-Worker/Significant other
USMC Infantry
Known for 3+ Years
Anastasia Johnston : (XXX)-775-8518
Co-worker/Roomate
Server at HOW II
Known for 3+ Years.
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Resume Overview
School Attended
- West Carteret Highschool
Job Titles Held:
- Sever/Bartender
- Server
- Server
Degrees
- High School Diploma
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