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Sever Resume Example

Resume Score: 80%

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SEVER
Summary

I am a hard worker I can multi-task very well I learn quickly also I can work better under pressur.

Skills
  • Customer Service
  • Entry Management
  • MS Office
  • Billing Adjustments
  • Business Operations
  • Process Improvement
  • Product Pick
  • Eligibility Verification
  • Project Organization
Experience
07/2019 to Current
SeverCompany Name － City, State
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Placed reservations through phone and email into [Software].
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Prepared salads and appetizers to back up kitchen staff.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Promoted desserts, appetizers and specialty drinks.
05/2018 to 07/2019
Assistant ManagerCompany Name － City, State
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Completed inventory audits to identify losses and project future demands.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Delegated daily tasks to team members to optimize team productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
06/2016 to 05/2018
Shift ManagerCompany Name － City, State
  • Increased overall team efficiency and productivity.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Trained and supervised staff members.
  • Managed and mentored [Number] staff members.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Cross-trained in every store role to maximize operational knowledge.
  • Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Education and Training
05/2017
High School DiplomaRockdale County High School － City, State
12/2019
Associate of Science: Cosmetic Empire Beauty － City, State
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Resume Overview

School Attended

  • Rockdale County High School
  • Empire Beauty

Job Titles Held:

  • Sever
  • Assistant Manager
  • Shift Manager

Degrees

  • High School Diploma
    Associate of Science : Cosmetic

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