Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I offer skills in working in both team-based and independent capacities. In addition to my strong work ethic and organizational skills, I take pride in and care about my work. I’m a hard worker—the kind who clocks out and still stays to finish the job. I’m excited to begin a new challenge with a successful team.

Skills

.Personable and friendly

.Exquisite phone etiquette

.Excellent customer service (noted from customers via word-of-mouth, email, or Yelp and Google Reviews)

.Leadership qualities and problem solving abilities

.Multitasking capabilities

.Computer and keyboard proficient

  • Customer support and assistance
Experience
10/2017 to 04/2020
Service Professional Aptive Pest Control South Bay, FL,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Attached identifying tag or labels to materials or Jessicaed information on cases, bales, or other containers.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Received, stored and shipped goods and materials.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Kept forklifts functional by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Picked orders from storage, wrapped and staged for shipments.
  • Monitored warehouse for debris, deposited waste into appropriate piles and stacked baled trash.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Educated customers on special pricing opportunities and company offerings.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Set up and activated customer accounts.
  • Worked with managers to develop service improvement initiatives.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
04/2017 to 09/2017
Jessicaeting Communications Coordinator Atos Rogers, AR,
  • Administered development and design of Jessicaeting communications materials through internal teams and outside vendors.
  • Produced professional, fresh and engaging copy with consistent brand messaging.
  • Met deadlines consistently with high-quality work in line with demanding expectations and objectives.
  • Aligned activities with corporate objectives by coordinating Jessicaeting, sales and IT processes.
  • Planned and organized corporate media and other special events.
  • Managed all aspects of copy review and editing, including guidance and oversight of production.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created unique content for [Industry] [Product or Service]s Jessicaeting and advertising objectives.
  • Brainstormed creative methods to relate [Type] content to target demographics.
01/2011 to 03/2017
Service Professional Aptive Pest Control South Houston, TX,
Education and Training
Expected in 04/2010
Bachelor of Arts: Creative Writing
Simpson University - Redding, CA
GPA:
Expected in 05/2007
Associate of Arts: General Studies
College of The Redwoods - Crescent City, CA
GPA:
Expected in 06/2005
High School Diploma:
Del Norte High School - Crescent City, CA
GPA:

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Resume Overview

School Attended

  • Simpson University
  • College of The Redwoods
  • Del Norte High School

Job Titles Held:

  • Service Professional
  • Jessicaeting Communications Coordinator
  • Service Professional

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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