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server hostess resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • Results-driven Waitress with 7+years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Motivated [Job Title] with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.

Skills
  • Table Bussing
  • Menu memorization
  • Dish preparation
  • Seating assignment preparation
  • Food safety understanding
  • Check payment processing
Experience
Server, Hostess, 02/2016 - 12/2017
Xanterra Parks & Resorts Miami, FL,
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Helped to plan and execute parties for more than 35-45 guests, including coordinating menus and preparing tables.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, cleaning restrooms, assigned side work, polishing & rolling silverware.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
Server, Cahier, Hostess, 01/2011 - 04/2013
Legends Family Restaurant City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated cash register, collected payments and provided accurate change.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
Server, 03/2008 - 01/2011
Cracker Barrell City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Orbital Sander, Hand Sander, Wiping Stained, 01/2005 - 03/2006
Darr Ran City, STATE,
  • Repaired wooden products by sanding and performing other woodworking processes for final acceptance in quality control audit.
  • Sanded wooden furniture to be prepped for finishing process or to be sold unfinished.
  • Monitored tools and machines and performed minor repairs.
  • Processed wooden furniture by sanding and by repairing holes and dents using hot knives.
  • Inspected surfaces to be smoothed to understand sanding effort required before beginning.
  • Expedited sanding process by implementing standard routines and focusing sanding efforts on essential areas of wood surfaces.
Education and Training
GED: , Expected in 12/2002
-
Randolph Community College - Asheboro, NC
GPA:
Status -

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Resume Overview

School Attended

  • Randolph Community College

Job Titles Held:

  • Server, Hostess
  • Server, Cahier, Hostess
  • Server
  • Orbital Sander, Hand Sander, Wiping Stained

Degrees

  • GED

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