- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
- First Aid/CPR
- Team management
- Customer service
- Communications
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- Planning and coordination
- Relationship development
- Organization
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Server/Hostess, 11/2019 to 05/2020
Mccoy's Building Supply – Bryan, TX,
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Operated POS terminals to input orders, split bills and calculate totals.
Server/Hostess/To-Go Server, 08/2019 to 11/2019
Mccoy's Building Supply – Corpus Christi, TX,
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Greeted newly seated guests quickly and efficiently.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Cashier, 09/2018 to 03/2019
Winn Dixie – City, STATE,
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Cashier, 08/2017 to 02/2018
Target – City, STATE,
- Assisted customers with account updates, new service additions and promotional offers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Helped customers find specific products, answering questions and offering advice.
High School Diploma: , Expected in 08/2020
Walter State Community College - Greeneville, TN
GPA:
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