Server Resume Example
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SERVER
Summary
Hardworking with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.
Skills
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Experience
Server
Danville , VACommonwealth Assisted Living/Feb 2020 to Mar 2020
Danville , VACommonwealth Assisted Living/Feb 2020 to Mar 2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Promoted desserts, appetizers and specialty drinks.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Prepared salads and appetizers to back up kitchen staff.
Team Member
National City , CAElsupermarkets/Mar 2019 to Dec 2019
National City , CAElsupermarkets/Mar 2019 to Dec 2019
- Rotated through series of different stations each based on team needs.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Packed and scanned completed orders for accurate shipment to final destinations.
- Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
- Trained new employees on positions to support team efficiency.
- Worked hard to learn all required tasks quickly and maximize performance.
- Corrected issues in timely manner to maintain productivity goals.
- Completed additional learning opportunities to advance knowledge and move into senior team member position.
- Upheld high standards of productivity and quality in all areas of operations.
- Looked for ways to go above and beyond job requirements.
Hostess
Midvale , UTMarriott International/Jan 2019 to Mar 2019
Midvale , UTMarriott International/Jan 2019 to Mar 2019
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Inspected restrooms for cleanliness and availability of supplies multiple times per shift.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Answered telephone to provide establishment information and take party reservations.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Checked dining and serving areas every hour to verify proper cleanliness and readiness for guests.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Checked menus to verify current selection availability and cleanliness.
- Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
- Notified servers after seating parties in section for prompt service.
- Cleaned and restocked front counter areas, got change for register and checked server supplies.
- Answered questions about food and order statuses for waiting customers.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Answered customers' questions about hours, seating, current wait time and other information.
Education and Training
High School DiplomaHurricane High SchoolExpected in May 2020City, State
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Resume Strength
- Length
Resume Overview
School Attended
- Hurricane High School
Job Titles Held:
- Server
- Team Member
- Hostess
Degrees
- High School Diploma
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