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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Hardworking with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills
  • Price memorization
  • High-volume dining
  • Hors d'oeuvres service
  • Bussing expertise
  • Prompt table clearance
  • Effective customer upselling
  • Check payment processing
  • Food inspection
  • Menu knowledge
  • Food safety understanding
  • Dish preparation
  • Table setting arrangements
  • Dining customer service
  • Point of Sale (POS) system operations
  • Menu memorization
  • Seating assignment preparation
  • Effective sales techniques
  • Conflict and dispute resolution
  • Quality control
  • Safe food handling
  • Service prioritization
Experience
Server
City, StateCompany Name/Feb 2020 to Mar 2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers to back up kitchen staff.
Team Member
City, StateCompany Name/Mar 2019 to Dec 2019
  • Rotated through series of different stations each based on team needs.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Packed and scanned completed orders for accurate shipment to final destinations.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Trained new employees on positions to support team efficiency.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Corrected issues in timely manner to maintain productivity goals.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Looked for ways to go above and beyond job requirements.
Hostess
City, StateCompany Name/Jan 2019 to Mar 2019
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Inspected restrooms for cleanliness and availability of supplies multiple times per shift.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Answered telephone to provide establishment information and take party reservations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Checked dining and serving areas every hour to verify proper cleanliness and readiness for guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Checked menus to verify current selection availability and cleanliness.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Notified servers after seating parties in section for prompt service.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered questions about food and order statuses for waiting customers.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Answered customers' questions about hours, seating, current wait time and other information.
Education and Training
High School DiplomaHurricane High SchoolExpected in May 2020City, State
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Resume Overview

School Attended

  • Hurricane High School

Job Titles Held:

  • Server
  • Team Member
  • Hostess

Degrees

  • High School Diploma

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