Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Customer service professional with thriving interpersonal and multitasking skills honed in a fast-paced customer focused environment. Highly energetic with an outgoing nature and positive attitude, bringing over 30 years of background in a multitude of roles, from serving to office administrator to upper management.

  • Customer service expertise
  • Exemplary communication skills
  • Effective conflict resolution abilities
  • Leadership, training & team building
  • Customer needs assessment
  • Employee and coworker relations
  • Adaptive team player
  • Exceptional work ethic
06/2018 to 03/2020
Server/Bartender/Trainer Oakleaf Village Of Raleigh Moraine, OH,
  • Developed rapport with guests by providing exceptional customer service, in turn, generating repeat business.
  • Operated POS terminals and maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Gave hands on education to new servers on all aspects of their required duties and responsibilities.
03/2007 to 05/2018
GM/Manager/Office Admin/Trainer/Server/Bartender Arrow Child And Family Ministries Brownwood, TX,
  • Oversaw recruitment, interviewing, hiring, training, evaluating, supervising, scheduling, and supporting of FOH staff.
  • Completed office administration duties, such as payroll, accounting, reports and filings.
  • Operated POS system to run reports and manage employee productivity and hours.
  • Scheduled, organized, and was the liaison for parties, special events, and promotions.
  • Organized and conducted FOH and BOH staff meetings, as well as, manager meetings.
  • Responsible for tracking, ordering, retrieving, and stocking all beer and liquor inventory.
03/1996 to 03/2007
Manager/Shift Manager/Key Holder/Server/Bartender Bethel Park School District City, STATE,
  • Developed rapport with high volume of guests and assisted in generating repeat business by providing exceptional customer service.
  • Use of POS system for managing employee hours and running financial reports.
  • Reconciled daily transactions and balanced cash registers and safe.
Education and Training
Expected in
Associate of Science: Legal Secretary
Robert Morris University - Coraopolis, PA

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School Attended

  • Robert Morris University

Job Titles Held:

  • Server/Bartender/Trainer
  • GM/Manager/Office Admin/Trainer/Server/Bartender
  • Manager/Shift Manager/Key Holder/Server/Bartender


  • Associate of Science

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