Server resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Motivated Cocktail Waiter with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Dedicated Basketball Coach well-versed in developing skilled players and good citizens with diverse abilities in athletic, academic and social arenas. Award-winning competitor with demonstrated track record of success in team and program leadership. Offering 12 years of experience in sports.

  • Sales expertise
  • Dining area maintenance
  • Beverage preparation
  • Food and beverage pairings
  • Wine Service
  • Point of sale operation
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Order Delivery Practices
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Guest Relations Management
  • Guest Seating Arrangements
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Bill Computation
  • Ordering Procedures
  • Table Setting Knowledge
  • Food spoilage prevention
  • Food running
  • Banquet coordination
  • Performance improvement
  • Cash handling
  • Menu presentation
  • Front-of-house display creation
  • Food station setup
  • Item promotion
  • Food preparation and safety
  • Reading comprehension
  • Collaboration
  • Computer proficiency
  • Data management
  • Critical thinking
  • Planning and Coordination
  • Training & Development
  • Exercise regimens
  • Mental control
Work History
01/2014 to 11/2021 Server Diamond Resorts Corporation | Lahaina, HI,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
06/2018 to 05/2020 Bartender School House Restaurant & Tavern | Sanger, CA,
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Increased bar revenue through development and marketing of featured cocktails.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Orchestrated numerous social functions, including private parties, business meetings and formal engagements.
  • Consulted with managers to organize special events and promotions.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Reduced inventory losses by managing beverage inventory with [Software].
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Improved and applied social media marketing strategies to increase patronage.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
04/2010 to 08/2014 DJ Manslick Rollerdrome | City, STATE,
  • Engaged guests at special events by playing fun, lively songs and encouraging dancing.
  • Played songs fitting station's format and monitored each song's length to avoid dead air.
  • Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
  • Established relationships with potential sponsors to earn $ over .
  • Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
  • Initiated debates with guests on diverse topics, increasing call-in numbers %
  • Prepared daily stories to discuss during broadcasts.
  • Participated in community events and fundraisers and professionally represented station.
  • Found, researched, fact-checked and wrote scripts for relevant topics in local news.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Oversaw daily operations to ensure high levels of productivity.
  • Managed team of employees, overseeing hiring, training, and professional growth of employees.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Cleaned and sanitized tools and equipment before each client.
  • Saved by implementing cost-saving initiatives that addressed long-standing problems.
Expected in 06/2014 No Degree | Criminal Justice Eastern Kentucky University, Richmond, KY GPA:
Expected in 06/2010 High School Diploma | Fairdale High School, Fairdale, KY GPA:
Native or Bilingual

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Resume Overview

School Attended

  • Eastern Kentucky University
  • Fairdale High School

Job Titles Held:

  • Server
  • Bartender
  • DJ


  • No Degree
  • High School Diploma

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