Server resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Motivated Cocktail Waiter with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Dedicated Basketball Coach well-versed in developing skilled players and good citizens with diverse abilities in athletic, academic and social arenas. Award-winning competitor with demonstrated track record of success in team and program leadership. Offering 12 years of experience in sports.
Skills
Sales expertise
Dining area maintenance
Beverage preparation
Food and beverage pairings
Wine Service
Point of sale operation
To-Go Order Preparation
Stocking and Replenishing
Point of Sale Knowledge
Order Delivery Practices
Order Accuracy
Menu Memorization
Hospitality Service Expertise
High-Volume Dining
Guest Relations Management
Guest Seating Arrangements
Food Sales and Promotion
Daily Specials Memorization
Bill Computation
Ordering Procedures
Table Setting Knowledge
Food spoilage prevention
Food running
Banquet coordination
Performance improvement
Cash handling
Menu presentation
Front-of-house display creation
Food station setup
Item promotion
Food preparation and safety
Reading comprehension
Collaboration
Computer proficiency
Data management
Critical thinking
Planning and Coordination
Training & Development
Exercise regimens
Mental control
Work History
01/2014 to 11/2021ServerDiamond Resorts Corporation | Lahaina, HI,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Noted special patron requests and followed up with kitchen to confirm delivery.
Used slow periods to restock supplies, ice, trays and delivery bags.
06/2018 to 05/2020BartenderSchool House Restaurant & Tavern | Sanger, CA,
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Increased bar revenue through development and marketing of featured cocktails.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Orchestrated numerous social functions, including private parties, business meetings and formal engagements.
Consulted with managers to organize special events and promotions.
Generated higher ticket averages by training employees on suggestive up-selling techniques.
Kept bar presentable and well-stocked to meet all customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Implemented drink prep procedures that significantly reduced wasted stock.
Reduced inventory losses by managing beverage inventory with [Software].
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Improved and applied social media marketing strategies to increase patronage.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Set up glassware, liquor and other necessary supplies for special events.
Developed drink menu with creative cocktails, contemporary wines and craft beers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Managed cash and bar revenue during special promotions or sporting events.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
04/2010 to 08/2014DJManslick Rollerdrome | City, STATE,
Engaged guests at special events by playing fun, lively songs and encouraging dancing.
Played songs fitting station's format and monitored each song's length to avoid dead air.
Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
Established relationships with potential sponsors to earn $ over .
Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
Initiated debates with guests on diverse topics, increasing call-in numbers %
Prepared daily stories to discuss during broadcasts.
Participated in community events and fundraisers and professionally represented station.
Found, researched, fact-checked and wrote scripts for relevant topics in local news.
Maintained energy and enthusiasm in fast-paced environment.
Adhered to social distancing protocols and wore mask or face shield at all times.
Oversaw daily operations to ensure high levels of productivity.
Managed team of employees, overseeing hiring, training, and professional growth of employees.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed and oversaw budgets for facilities and worked within cost restraints.
Led projects and analyzed data to identify opportunities for improvement.
Served customers in a friendly, efficient manner following outlined steps of service.
Cleaned and sanitized tools and equipment before each client.
Saved by implementing cost-saving initiatives that addressed long-standing problems.
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