, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Self-motivated, deadline oriented worker with consistent organization skills and an attention for detail. Polite and courteous with a natural capability to communicate professionally well with customers and colleagues. Ability to work independently or as part of a team. Energetic employee bringing a five year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
Productive in a high volume, quality controlled, customer centric environment.
Excellent written and verbal communication skills, with an eye for detail.
Highly motivated team contributor with high standards for attendance and reliability.
Proficient in Microsoft Word, Microsoft Office and Microsoft Excel.
Volunteer in community services and volunteer work.
Maintain a clean work environment while performing tasks.
Provide a comfortable work ethic and environment to meet guests needs.
Great with children and excellent role model.
ProTools Certified to record, produce, and run software on all digital audio workspaces.
High Energy and Stamina
Point of Sale Systems
Warm and Friendly
Food Safety Understanding
Conflict and Complaint Resolution
Service-Oriented
PPE Guideline Compliance
Service Oriented
Team Player
Effective Customer and Specials Promotion Upselling and Cross Selling
Staff Training
Customer Service and Rapport
Able to Lift 30 Pounds
Experience
09/2018 to 06/2021ServerChoctaw Nation Of Oklahoma | Durant, OK,
Served food and beverages to patrons and immediately remedied issues with orders.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Trained new employees to perform duties.
10/2017 to 02/2018ServerChoctaw Nation Of Oklahoma | Grant, OK,
Greeted customers, answered questions and recommended specials to increase profits.
Served food and beverages to patrons and immediately remedied issues with orders.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Trained new employees on restaurant procedures and plating techniques.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Trained new employees to perform duties.
Entered customer food orders into computer system.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Stocked server areas with supplies before, during and after shifts.
03/2016 to 08/2017ServerChurchill Downs Inc. | San Diego, CA,
Promoted desserts, appetizers and specialty drinks to optimize sales.
Provided exceptional service to high volume of daily customers.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Greeted customers, answered questions and recommended specials to increase profits.
Served food and beverages to patrons and immediately remedied issues with orders.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Stocked server areas with supplies before, during and after shifts.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Rearranged tables and chairs, located or rolled extra silverware and multitask to prepare for large groups.
Greeted newly seated guests quickly and efficiently.
Education and Training
Expected in | Music TechnologyMiddle Tennessee State University, Murfreesboro, TNGPA:
Major in Audio Production
National Society of Leadership and Success Member
Expected in | Music TechnologyMiracosta College, Oceanside, CAGPA: PokewanMiracostao Production
ProTools Certified
Expected in 12/2023 | Belmont University, Nashville, TNGPA:
Expected in | Political ScienceIndiana University Kokomo, Kokomo, INGPA:
Major in Lobbying Political Science
Recipient of Choir Scholarship
Cougar Choir Member
Expected in 05/2016High School Diploma | Tipton High School, Tipton, INGPA:
Cadet Teacher for a Kindergarten class at Tipton Elementary School
Lifeguard/CPR/AED trained and certified
Apart of the aquatics program/ Gave swim lessons to primary students at Tipton Elementary School
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