Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Self-motivated, deadline oriented worker with consistent organization skills and an attention for detail. Polite and courteous with a natural capability to communicate professionally well with customers and colleagues. Ability to work independently or as part of a team. Energetic employee bringing a five year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Productive in a high volume, quality controlled, customer centric environment.
  • Excellent written and verbal communication skills, with an eye for detail.
  • Highly motivated team contributor with high standards for attendance and reliability.
  • Proficient in Microsoft Word, Microsoft Office and Microsoft Excel.
  • Volunteer in community services and volunteer work.
  • Maintain a clean work environment while performing tasks.
  • Provide a comfortable work ethic and environment to meet guests needs.
  • Great with children and excellent role model.
  • ProTools Certified to record, produce, and run software on all digital audio workspaces.
  • High Energy and Stamina
  • Point of Sale Systems
  • Warm and Friendly
  • Food Safety Understanding
  • Conflict and Complaint Resolution
  • Service-Oriented
  • PPE Guideline Compliance
  • Service Oriented
  • Team Player
  • Effective Customer and Specials Promotion Upselling and Cross Selling
  • Staff Training
  • Customer Service and Rapport
  • Able to Lift 30 Pounds
Experience
09/2018 to 06/2021 Server Choctaw Nation Of Oklahoma | Durant, OK,
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties.
10/2017 to 02/2018 Server Choctaw Nation Of Oklahoma | Grant, OK,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees to perform duties.
  • Entered customer food orders into computer system.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Stocked server areas with supplies before, during and after shifts.
03/2016 to 08/2017 Server Churchill Downs Inc. | San Diego, CA,
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Rearranged tables and chairs, located or rolled extra silverware and multitask to prepare for large groups.
  • Greeted newly seated guests quickly and efficiently.
Education and Training
Expected in | Music Technology Middle Tennessee State University, Murfreesboro, TN GPA:
  • Major in Audio Production
  • National Society of Leadership and Success Member
Expected in | Music Technology Miracosta College, Oceanside, CA GPA:
PokewanMiracostao Production
  • ProTools Certified
  • Expected in 12/2023 | Belmont University, Nashville, TN GPA:
    Expected in | Political Science Indiana University Kokomo, Kokomo, IN GPA:
    • Major in Lobbying Political Science
    • Recipient of Choir Scholarship
    • Cougar Choir Member
    Expected in 05/2016 High School Diploma | Tipton High School, Tipton, IN GPA:
    • Cadet Teacher for a Kindergarten class at Tipton Elementary School
    • Lifeguard/CPR/AED trained and certified
    • Apart of the aquatics program/ Gave swim lessons to primary students at Tipton Elementary School
    • Student Council Member
    • Young Original Show Choir Member

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    School Attended

    • Middle Tennessee State University
    • Miracosta College
    • Belmont University
    • Indiana University Kokomo
    • Tipton High School

    Job Titles Held:

    • Server
    • Server
    • Server

    Degrees

    • Some College (No Degree)
    • Some College (No Degree)
    • Some College (No Degree)
    • Some College (No Degree)
    • High School Diploma

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