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server resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dynamic Server/Manger with 10 plus[Number] years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Capable of memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Relationship management
  • Service prioritization
  • Table Bussing
  • Dining customer service
  • Check payment processing
  • Food safety understanding
  • Dish preparation
  • Food inspection
  • Effective customer upselling
  • Buffet setup and takedown
  • Menu memorization
  • Menu knowledge
  • Customer service best practices
  • Staff development talent
  • Bilingual in English and Thai
  • Culinary arts education
  • Customer-oriented
  • T.I.P.S. certified
  • Supervisory skills
  • Adaptable
  • Menu development
Experience
03/2018 to 06/2020
Server Penn National Gaming Dayton, OH,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
02/2018 to 04/2020
Server Penn National Gaming Vicksburg, MS,

Started as a food runner. Became AM Server, Host, Bar Back. Became server in the main dining room of the steakhouse.

  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
03/2014 to 10/2017
Restaurant Manager The City Of Arvada Arvada, CO,
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Optimized profits by controlling food, beverage and labor costs daily.
08/2011 to 08/2012
Cook 1 Hornblower New Albany, IN,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Garnished and arranged dishes into creative presentations.
Education and Training
Expected in 03/2010 to to
Bachelor of Arts: Tourism Industry Food Shops/Restaurant Business
Suan Dusit Rajabhat University - Bangkok, Thailand,
GPA:
Certifications

T.I.P.S. Certified

Cash Handler Certification

Certified Food Manger Training, Coconino County

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Resume Overview

School Attended

  • Suan Dusit Rajabhat University

Job Titles Held:

  • Server
  • Server
  • Restaurant Manager
  • Cook 1

Degrees

  • Bachelor of Arts

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