LiveCareer-Resume

server resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Customer-centered Bellman experienced in working with a sophisticated clientele. Great at prioritizing tasks and resolving issues with a calm demeanor. Looking to utilize top-notch communication skills in a hospitality environment. Versatile Server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver able to work in fast-paced environments with minimal oversight. Aiming to build a career in HR.

Skills
  • Point of sale knowledge
  • People skills
  • Merchandising expertise
  • Communication skills
  • Exceptional customer service
  • Relationship building
  • Merchandising understanding
  • Team leadership
  • Onboarding understanding
  • Conflict resolution
  • Employee relations
Work History
Server, 08/2017 - Current
Volunteers Of America Sleepy Eye, MN,
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
  • Completed efficient table resets by wiping down surfaces and refilling condiments
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads
  • Cleared tables immediately after guests left in preparation for next party
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses
  • Answered questions from restaurant patrons regarding menu items
  • Assisted servers with table settings and beverage refills when restaurant was busy
  • Delivered food items to tables ensuring each restaurant patron received correct order
Sales Associate, 04/2017 - 06/2019
Aarons Zebulon, NC,
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Maintained customer satisfaction while handling shoe returns quickly and professionally
Bellman, 01/2019 - 01/2019
Aimbridge Hospitality Tempe, AZ,
  • Escorted guests to and from rooms and assisted with baggage
  • Greeted arriving guests and assisted with luggage, sports equipment and pets
  • Notified front desk manager of any guest issues in need of additional attention
  • Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart
  • Maintained lobby in pristine condition and kept trash promptly emptied
  • Explained important features of guest rooms to travelers, including how TV remote, heating and cooling, WiFi access and locks worked
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts
  • Responded immediately to any guest requests or concerns and promptly resolved issues
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales
Human Resources Intern, 06/2018 - 08/2018
Arlington County, Va Arlington, VA,
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Reviewed job applications to identify, vet and recommend optimal candidates
  • Took messages and provided information about company processes, hours and requirements
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Education
High School Diploma: , Expected in 05/2019
-
The Learning Foundation of Florida - Royal Palm Beach, FL,
GPA:
Status -
Associate of Applied Science: Hospitality , Expected in 05/2023
-
Palm Beach State College - Loxahatchee Groves, FL,
GPA:
Status -
Certifications
  • SafeServ certification: Food Handling
,

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Resume Overview

School Attended

  • The Learning Foundation of Florida
  • Palm Beach State College

Job Titles Held:

  • Server
  • Sales Associate
  • Bellman
  • Human Resources Intern

Degrees

  • High School Diploma
  • Associate of Applied Science

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