LiveCareer-Resume

server resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Professional Summary

Motivated Bob Evans server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Friendly Server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Organized Server with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Reliable employee seeking Job Server position. Offering excellent communication and good judgment.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Dining Room Cleaning and Upkeep
  • Covid Symptom Screening
  • Warm and Friendly
  • Special Requests and Substitutions
  • High Volume Dining
  • Food Safety Standards
  • Conflict and Complaint Resolution
  • Customer Service and Rapport
  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Able to Lift 30 Pounds
  • Staff Training
  • Verbal and Written Communication
  • Team Player
  • Food and Beverage Service
  • High Energy and Stamina
  • Cleaning and Sanitizing
  • Specials Promotion and Upselling
  • Transactions and Cash Handling
  • Menu Recommendations
  • Age Verification
  • Upselling and Cross Selling
  • Workflow Coordination
  • Relationship Building
  • Food and Beverage Pairings
  • Decision Making
  • Microsoft Office
  • Food Preparation and Safety
  • To-Go Order Preparation
  • Reliable and Responsible
  • ServSafe Certified
  • Multitasking and Prioritization
  • Detail-Oriented
  • Table Monitoring and Turnover
  • Adaptable and Flexible
  • Valid Food Handlers Certification
  • Plating and Presentation
Work History
Server , 09/2017 to Current
Westgate ResortsOcoee, FL,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Answered customers' questions, recommended items and recorded order information.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
General Merchandiser, 03/2020 to 06/2020
Gpm InvestmentsSan Tan Valley, AZ,
  • Completed efficient weekly pricing changes for general merchandise categories.
  • Executed revised sales plans and reset zones to incorporate new merchandise.
  • Set up regular and promotional signage throughout sales floor.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Owned Type zone each day, keeping everything customer- and inspection-ready.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Built eye-catching displays of products for seasonal and special promotions.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Moved and lifted heavy loads of merchandise using Type equipment.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Assessed shelves in Type department to determine which items to replenish or reorder.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors Number%.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
  • Kept work areas neat, clean and free from debris.
  • Worked with customers to pack items according to specific desires and requirements.
  • Addressed customer complaints and requests by resolution or escalation.
  • Stocked shelves to match planogram images and instructions.
  • Greeted customers and directed to requested products.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Greeted store customers and discussed needs.
Sandwich Artist, 02/2017 to 10/2017
SubwayCity, STATE,
  • Assisted customers in choosing menu items by providing food complementing information.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Greeted guests, promoted specials and took orders.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Operated Type and Type kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Cooked batches of food according to standard recipes.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Observed customer purchases in line and differentiated between standard portions.
  • Prepared salads, soups and sandwiches for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
Education
Associate Of Business Administration: Business Management And Technology , Expected in 12/2020 to University of Toledo - Toledo, OH
GPA:

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Resume Overview

School Attended

  • University of Toledo

Job Titles Held:

  • Server
  • General Merchandiser
  • Sandwich Artist

Degrees

  • Associate Of Business Administration

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