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Server Resume Example

Resume Score: 80%

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SERVER
Skills
  • Effective customer upselling
  • Buffet setup and takedown
  • Check payment processing
  • Food safety understanding
  • Positive and cheerful
  • Strong computer skills
  • Behavior management techniques
  • Schedule creation and maintenance
  • Excellent communication skills
  • Reliable
  • Playful
  • Food presentation
  • Food handlers card
  • Multitasking
  • Organized
  • Problem solving
Education and Training
Some College (No Degree) - Biology
The University Of Texas At San AntonioSan Antonio, TX
Summary

Sociable Worker skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dependable and courteous with 5 years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Experience
ServerThe Rustic | San Antonio, TX10/2019 - 04/2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
HostessPalenque Grill | San Antonio, TX11/2017 - 03/2019
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Daycare WorkerAfter school daycare | Pharr, TX11/2015 - 06/2017
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Enforced rules to teach manners and maintain safe environment.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Improved group and individual behavior by employing positive management strategies.
  • Developed and implemented lesson plans based on ages and abilities of class children.
Front Desk ReceptionistHomewood Suites | McAllen, TX02/2016 - 05/2017
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Scheduled meetings for internal personnel, partners and clients.
  • Computed guest billings and posted charges to room accounts.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Responded to inquiries and room requests made online, by phone or email.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Drafted andmaintained incident reports, daily activity logs and other documents requested by management.
  • Managed customer complaints and rectified issues to complete satisfaction.
Hobbies
  • Cooking/baking
  • Painting
  • Reading
  • Working Out
  • Team Sports
  • Biking
  • Rollerskating
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Resume Overview

Companies Worked For:

  • The Rustic
  • Palenque Grill
  • After school daycare
  • Homewood Suites

School Attended

  • The University Of Texas At San Antonio

Job Titles Held:

  • Server
  • Hostess
  • Daycare Worker
  • Front Desk Receptionist

Degrees

  • Some College (No Degree) - Biology

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