LiveCareer-Resume

server resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Upselling and Cross Selling
  • Bathroom Servicing
  • High Energy and Stamina
  • Food Safety Standards
  • High Volume Dining
  • Verbal and Written Communication
  • Special Requests and Substitutions
  • Service-Oriented
  • Cleaning and Sanitizing
  • Warm and Friendly
  • Transactions and Cash Handling
  • Food and Beverage Service
Work History
Server, 02/2021 to Current
Wks Restaurant GroupWest Jordan, UT,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Asked customers for feedback, solved problems, provided additional items throughout meal.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Served beverages and offered refills.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Moved and set up seating, prepared extra silverware prior to arrival of large groups.
  • Processed orders and sent to kitchen employees by POS.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Answered customers' questions, recommended items and recorded order information.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Assistant Manager, 04/2019 to 01/2021
Pacific Dental ServicesTolleson, AZ,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Monitored security and handled incidents calmly.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Food Preparation Worker, 01/2019 to 03/2019
Wegmans Food MarketsNatick, MA,
  • Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Prepared food orders to support waitstaff and other team members.
  • Packaged and stored food products following proper handling and preservation methods.
  • Monitored and maintained required food temperatures for safety.
  • Organized and re-stocked various stations and self-service items.
Education
High School Diploma: , Expected in 06/2016 to Round Rock High School - Round Rock, TX
GPA:

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Resume Overview

School Attended

  • Round Rock High School

Job Titles Held:

  • Server
  • Assistant Manager
  • Food Preparation Worker

Degrees

  • High School Diploma

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