LiveCareer-Resume

server resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated, committed and hardworking employee with many different skill sets in a variety of areas.

Skills
  • Buffet setup and takedown
  • Food inspection
  • Liquor, wine and food service
  • Check payment processing
  • Effective customer upselling
  • Sales Techniques
  • Service prioritization
  • Merchandising knowledge
  • Relationship selling
  • Cash handling accuracy
  • Inventory control procedures
  • Business development
  • Product Sales
  • Money handling
  • Excellent communication skills
  • Sales development
  • Market research and analysis
  • Listening skills
  • Outgoing personality
  • Reading comprehension skills
  • Team player mentality
  • Basic math
  • Training & Development
  • Work ethic
  • Conflict resolution
  • Data Management
  • Team building
  • Microsoft Office
  • Communication
  • Site preparation
  • Recordkeeping abilities
  • People skills
  • Working collaboratively
  • Decision-making
  • Reliable and trustworthy
  • Flexible
  • Basic electrical skills
  • Some heavy equipment skills
  • Basic construction skills
Experience
Server, 05/2022 - Current
Five Star Quality Care, Inc. Nashville, TN,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Refilled drinks and checked with diners to meet specific needs.
Picking/Shipping and Receiving Associate, 12/2021 - 05/2022
Safeway Supply, Inc. San Antonio, TX,
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Monitored merchandise received and shipped from facility in computer system.
  • Prepared documentation to track and report on damaged or missing items.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Maintained work areas and kept organized.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Placed products and rotated stock per established standards.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
Delivery Driver, 06/2020 - 07/2021
Ralph Lauren Short Hills, NJ,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Processed payments by accepting cash, checks and credit card payments.
Sales Associate, 02/2018 - 06/2020
Mattress By Appointment City, STATE,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Stayed up to date on company products and services to support sales objectives.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Suggested products and services to match customers' stated needs and preferences.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Contacted new and existing customers to outline benefits of products.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Collaborated with other sales team members to share selling strategies and gain new insights.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Stayed up to date on inventories, supplies and customer orders.
Server , 06/2017 - 08/2018
Company Name City, State,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Addressed complaints to kitchen staff and served replacement items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Education and Training
High School Diploma: , Expected in 06/2017
-
Perryville High School - Perryville, MD
GPA:
Status -

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Resume Overview

School Attended

  • Perryville High School

Job Titles Held:

  • Server
  • Picking/Shipping and Receiving Associate
  • Delivery Driver
  • Sales Associate
  • Server

Degrees

  • High School Diploma

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