Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Upbeat, friendly and anticipating customer needs to facilitate enjoyable company experiences. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • PPE Guideline Compliance
  • Order Accuracy and Delivery
  • Able to Lift 30 Pounds
  • High-Volume Dining
  • Team Player
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Multitasking and Time Management
  • Multi-Line Telephone Systems
  • Office Equipment Operation
  • Computers and Technology
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Database and Client Management Systems
  • Confidentiality and Data Protection
  • Supply Inventory Control
  • Correspondence Writing
  • Employee Communications
  • QuickBooks Expertise
Work History
Server/Bartener, 11/2020 - Current
Community Care, Inc. West Bend, WI,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
Administrative Assistant, 01/2020 - Current
Swope Health Independence, MO,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled client appointments for service teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored service technicians work calendar and scheduled appointments and travel.
  • Developed and updated spreadsheets and databases to track IP address, Usernames and Passwords on all equipment installed
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels and to order new equipment for install.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
Owner, 09/2006 - 01/2020
A Fresh Start Cleanind City, STATE,
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Hand-dusted and wiped down home furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals and materials properly and with caution.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Emptied trashcans and transported waste to collection areas.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas and steam cleaners in areas where there was tile or wood flooring.
Bachelor of Science: Business And Organizational Management, Expected in 05/2015
St John's River State College - Orange Park, FL,

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    School Attended

    • St John's River State College

    Job Titles Held:

    • Server/Bartener
    • Administrative Assistant
    • Owner


    • Bachelor of Science

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