Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Previous employment centered around customer service, instilling a five-year background in sales and customer relations.
  • Previous employment centered around customer service, instilling a five-year background in sales and customer relations.
Highlights
  • Communication via phone, email, and person-to-person contact -computer skills (Microsoft Word, PowerPoint, Excel, etc.)
  • Cheerful and energetic



  • Superior communication skills
  • Flexible scheduling
  • Effective team player
Experience
08/2014 to Current Server Bartender Landry's | Lake Charles, LA,
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
08/2015 to 2015 Bartender Sessions Ii | San Francisco, CA,
  • Take orders and fix drinks for customers.
  • Collect payments from customers.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Inform customers of daily specials.
  • Stock service areas with supplies.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, taking out trash, or checking and cleaning bathroom.
06/2014 to 08/2014 Server Edgewood Summit | Charleston, WV,
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
03/2011 to 06/2014 Assistant Manager Fogo De Chao | Naperville, IL,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Keep records of purchases, sales, and requisitions.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Keep records on the use and/or damage of stock or stock handling equipment.
  • Dispose of damaged or defective items, or return them to vendors.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Monitor customer preferences to determine focus of sales efforts.
2011 to 04/2011 Server Edgewood Summit | Charleston, WV,
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
05/2010 to 10/2010 Server Edgeworth Park At New Town | Williamsburg, VA,
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Education
Expected in May 2010 High School Diploma | KAPLAN HIGH SCHOOL, Kaplan, LOUISIANA GPA: received various scholarships (ULL Academic, Freeport-McMoRan Scholarship, Tops Honors, etc.

received various scholarships (ULL Academic, Freeport-McMoRan Scholarship, Tops Honors, etc.)

Expected in Dec 2014 In Progress | Management UNIVERSITY OF LOUISIANA AT LAFAYETTE, Lafayette, LA GPA:

Currently pursuing a Bachelor's in Business Management with a Minor in Marketing.

Skills
  • customer service
  • sales oriented
  • computer efficient

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Resume Overview

School Attended

  • KAPLAN HIGH SCHOOL
  • UNIVERSITY OF LOUISIANA AT LAFAYETTE

Job Titles Held:

  • Server Bartender
  • Bartender
  • Server
  • Assistant Manager
  • Server
  • Server

Degrees

  • High School Diploma
  • In Progress

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