Performed monthly reviews assessing each employee's performance and developed improvement plans.
Trained and guided team members to maintain high productivity and performance metrics.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Conducted scheduled and impromptu evaluations to assess work performance.
Cross-trained existing employees in order to maximize team performance.
Conducted monthly inventories of raw materials and components on work floor.
Established and maintained positive work environment to enhance retention and productivity.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Served as Subject Matter Expert and main point of contact for Banquet/Event Reservations and And Customer questions or complaints.
Increased sales by 40-50% per contract by establishing goals, overseeing performance and Maintaining portion, quality and productivity control.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Created and implemented aggressive action plan to address pressing cost control needs.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Developed and maintained relationships with Routine and following customers and suppliers through Social Media and sms, offering promos and Birthday promos.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Executed regular process updates to reduce discrepancies and enhance scheduling across monthly calendars and programs.
Demonstrated new products, procedures and techniques to employees.
Communicated best practices among on-site and external personnel to align efforts and goals.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Recruited and developed 1-8employees for every single banquet/Event and assigned department.
Supervised 1-10 employees in every individual shop.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Trained new employees in specific job requirements.
Hired, trained and mentored staff to maximize effectiveness.
Recorded inventory sales into organization's weekly income report.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 70%/ event.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Companies Worked For:
Job Titles Held: