Server Bartender resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Socially skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in closing duties such as reconciling cash drawers and restocking items to prepare for following shift. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Superior work ethic with continual positive attitude.

  • Dining customer service
  • Effective customer upselling
  • Price memorization
  • High-volume dining
  • Check payment processing
  • Service prioritization
  • Point of Sale (POS) system operations
  • Relationship management
  • Regulatory compliance
Server/Bartender, 04/2015 - Current
Landry's Columbus, OH,
  • Operated POS terminals to input orders, split bills and calculate
  • Greeted customers, answered questions
  • Completed closing duties
  • Processed customers' payments and provided receipts.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Checked with guests to get feedback on food served, resolve issues
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Welcomed guests with personable attitude and smile
Training Coordinator, 02/2019 - 01/2021
Safelite Autoglass Baltimore, MD,
  • Arranged accommodations for trainers and participants.
  • Organized handbook and course documentation for participants.
  • Collected information about course success and participant satisfaction.
  • Evaluated effectiveness of training programs and recommended improvements to upper management.
  • Created cost estimates by compiling anticipated costs for training events.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system and database manager operations.
  • Managed training calendars to inform participants of upcoming training session topics and dates.
Key Manager, 02/2018 - 01/2019
Gopuff Trumbull, CT,
  • Opened and closed store in absence of senior managers, including counting cash and preparing drawers and deposits.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Organized and maintained documents, files and records.
Local Store Marketer Helper, 02/2016 - 01/2018
Omni Hotels Bedford, PA,
  • Assessed consumer needs and buying habits to identify potential markets and product demand variables.
  • Managed client marketing strategies and product promotion campaigns.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
Restaurant Hostess, 04/2015 - 02/2016
Texas Roadhouse City, STATE,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers, increasing opportunities for repeat business.
  • Greeted guests and gathered information to seat groups
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Escorted guests to seating area
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed guest expectations by relaying information regarding hours, wait times.
Education and Training
High School Diploma: , Expected in 06/2013
Martin High School - Laredo, TX
: , Expected in
Laredo Community College - Laredo, TX

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Resume Overview

School Attended

  • Martin High School
  • Laredo Community College

Job Titles Held:

  • Server/Bartender
  • Training Coordinator
  • Key Manager
  • Local Store Marketer Helper
  • Restaurant Hostess


  • High School Diploma
  • Some College (No Degree)

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