Server Bartender resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Socially skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in closing duties such as reconciling cash drawers and restocking items to prepare for following shift. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Superior work ethic with continual positive attitude.
Skills
Dining customer service
Effective customer upselling
Price memorization
High-volume dining
Check payment processing
Service prioritization
Point of Sale (POS) system operations
Relationship management
Regulatory compliance
Experience
Server/Bartender, 04/2015 - Current Landry's – Columbus, OH,
Operated POS terminals to input orders, split bills and calculate
Greeted customers, answered questions
Completed closing duties
Processed customers' payments and provided receipts.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Checked with guests to get feedback on food served, resolve issues
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Welcomed guests with personable attitude and smile
Training Coordinator, 02/2019 - 01/2021 Safelite Autoglass – Baltimore, MD,
Arranged accommodations for trainers and participants.
Organized handbook and course documentation for participants.
Collected information about course success and participant satisfaction.
Evaluated effectiveness of training programs and recommended improvements to upper management.
Created cost estimates by compiling anticipated costs for training events.
Supported onboarding of new employees by hosting orientation sessions.
Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system and database manager operations.
Managed training calendars to inform participants of upcoming training session topics and dates.
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