Server / Barista Resume Example Cottonwood Station

SERVER / BARISTA

Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in serving and event industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Skills

Cash register operations
Product upselling
Refunds and exchanges
Credit card processing
Cash Drawer Management
Product and Service Sales
Dining area maintenance
High-Volume Dining
Menu Memorization
Tableside Service
Reservation Coordination
Guest Seating Arrangements
Group Reservations Management
Cleaning
Food running
Verbal and written communication

Flexible & Adaptable
Event sales
Health, hotel and food service regulations
Vendor relationship management
Transportation and logistics planning
Budget development
Wedding trends proficiency
Meeting planning
Team Supervision
Floral pricing
Floral shop assistance
Floral and plant knowledge
Creative merchandising and display
Customer Service
Computer skills

Work History

Aug 2019 - CurrentServer / BaristaCottonwood Station - Blue Diamond, Nevada

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.

Jan 2015 - CurrentSales ConsultantA Garden Floral - Las Vegas, NV

Create proposals and quotes.
Assist management team.
Meet with potential clients for design/ event concept consultations.
Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction Responsible for building strong customer relations.
Plan and design concepts for wedding and events and ensure the clients vision is carried out with exceptional customer service.
Event set-up and teardown.
Assisting production to ensure high quality product is sent out efficiently.
High ability to follow written and oral instructions.
Exceptional accuracy & attention to detail Reliable and adaptable to high pressure situations to help support the team to ensure deadlines are met.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
Researched latest design trends, colors and vendor products for use in new pieces.
Created plans and communicated deadlines to ensure projects were completed on time.

Dec 2019 - Mar 2020ServerMacaroni Grill - Henderson, NV

Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Planned and executed guest parties by organizing menus, spaces and special requests.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Jan 2018 - Mar 2020Operations AssistantFirst Friday Foundation Of Las Vegas - Las Vegas, NV

Exceptionally detailed, organized, and highly accurate business professional with a unique ability to successfully manage multiple projects simultaneously.
Consistently leveraged organization capabilities to facilitate well-run, and streamlined office operations.
Well-developed communication skills to work effectively with people from diverse professional and cultural backgrounds.
Outstanding team player with a proven ability to organize and prioritize work in high-pressured environments.
Skilled in meeting planning, marketing, data management and outreach tasks with a keen ability to capture opportunities.
Strategic problem solver who envisions smart solutions and executes with urgency across all levels of the organization with passion and with the welfare of everyone involved at all times.
Venue set-up and Vendor Load-in/out.
Assisting the house management team.
Serve as a point person for venue-related requests/problems.
Ensure a clean, efficient, and pleasant festival presentation and experience for all guests and staff.
Work closely with and assist the Director of Operations in execution of general operations for the festival to ensure timely execution of all logistics.

Education

Jun 2008High School DiplomaAdolfo Camarillo High School | Camarillo. CA

Accomplishments

Physical Therapy Aide TrainingAdolfo Camarillo High School2004 - 2008.

Resume Overview

Companies Worked For:

Cottonwood Station
A Garden Floral
Macaroni Grill
First Friday Foundation Of Las Vegas

School Attended

Adolfo Camarillo High School

Job Titles Held:

Server / Barista
Sales Consultant
Server
Operations Assistant

Degrees

High School Diploma

Server / Barista Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes