Energetic customer-oriented server with strong time management skills who thrives in a fast-paced, dynamic environment. Dedicated server with strong interpersonal communication skills. I provide exceptional customer service through active listening and problem solving. I'm an extremely passionate person who goes after what I want and is very fast at learning.
Skills
Organized and efficient server
Quick problem solver
Thrives in fast-paced environment
Committed team player
High energy
Cash handling expert
Bar terminology
Guest relations professional
Work History
Server/Bar-back, 01/2016 to 06/2016 Earls kitchen & Bar – 7535 N Kendall dr #2510 Miami, Fl 33156
Prepared food items
Relayed food orders to cooks
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Effectively listened to, understood and clarified guest concerns and issues.
Provided friendly and attentive service.
Bussed and reset tables and kept dining room and work areas clean.
Server, 01/2015 to 07/2015 Cheescake Factory – 3015 Grand ave, Coconut Grove, Fl 33133
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Effectively listened to, understood and clarified guest concerns and issues.
Provided friendly and attentive service.
Bussed and reset tables and kept dining room and work areas clean.
Resolved guest complaints quickly and efficiently.
Education
Bachelor of Science: Biological engineering, Current Florida International University - 11200 Sw 8th st, Miami, Fl, 33199
