Upbeat customer service representative with years of experience resulting in customer and employer satisfaction. Proven success providing high-quality service in an orderly fashion, using time to the fullest. Goes above and beyond for every customer and client, ensuring the highest level of care and establishing a professional bond with fellow coworkers. In a patient-care setting, willing to volunteer work shifts without pay in order to prove efficiency and commitment to the occupation. Unmatched in positive mindset and competency in all situations, both routine and stressful.
- Anticipating the needs of patrons
- Having a positive attitude and friendly conversations
- Growing a positive relationship with returning customers and remembering their orders and preferences
- Learning to complete needed tasks efficiently and asking for help when unsure of what to do
- Thinking ahead and completing tasks as needed in order of necessity
- Staying calm under stressful situations and resolving disputes resulting in customer satisfaction.
- BLS (Basic Life Support) /CPR (Cardiopulmonary Recussitation): American Heart Association
- CNA (Certified Nursing Assistant)
Atlanta, GA, 03/2021 - Current
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Trained incoming staff on restaurant practices and procedures.
- Used shift hours to their fullest capacity, and used remaining time to finish tasks for future shifts to allow for maximum efficiency.
Taylor, TX, 10/2018 - 01/2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Restocked and organized merchandise in front lanes.
- Greeted customers when entering and leaving establishment.
- Learned Manager and Shift lead positions and provided backup at key times.
- Prepared beverages and filled food orders for customers.
- Performed cash, card and check transactions to complete customer purchases.
Universal City, TX, 01/2020 - 03/2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Weekend Medical Academy at Rady Children's Hospital: May 2018
- Honor's Society: Phi Kappa Theta (2019-current)
- First responder on scene at an vehicular accident: Stabilized motorcyclist involved in collision during seizure, calling 911 and taking vitals on scene to report to EMS
- RYS 200 Yoga Instructor Training
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Resume Overview
School Attended
- Miracosta College
- Miracosta College
- Mission Vista High School
Job Titles Held:
- Server
- Customer Service Cashier
- Customer Service Cashier
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
