LiveCareer-Resume

server resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dynamic [Job Title] with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Adaptable [Job Title] offering [Number] years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.

Skills
  • Check payment processing
  • Dining customer service
  • Point of Sale (POS) system operations
  • Table setting arrangements
  • High-volume dining
  • Food inspection
  • Liquor, wine and food service
  • Menu knowledge
  • Food safety understanding
  • Safe food handling
  • Quality control
Experience
Server, 01/2019 - 03/2020
Four Seasons Hotels Inc Atlanta, GA,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Sent orders to kitchen staff by [Action].
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Bartender, 01/2017 - 03/2019
Compass Group Usa Inc Venice, FL,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Inventoried glass and stemware, cutting costs [Number]% through effective inventory management.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Monitored patrons to keep alcohol consumption at designated levels.
Manager, 06/2015 - 01/2017
Carlyle Arlington, TX,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
Education and Training
GED: , Expected in 05/2015
-
Burdick - Minot,ND,
GPA:
Status -

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Resume Overview

School Attended

  • Burdick

Job Titles Held:

  • Server
  • Bartender
  • Manager

Degrees

  • GED

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