Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Versatile administrative assistant offering over five years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow in a timely matter. Accustomed to balancing high-volume inquiries with administrative needs for hiring and recruitment for over 1000-member staff.
Accomplishments
Scheduled and maintained shift numbers for over 1,000 employees in different departments
Conducted several new employee orientations on attendance as well as how to effectively use timeclock and claiming payment programs (Deputy, Shift Planning, Deltek)
Worked with recruiting teams and human resources to accomplish hiring objectives
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Coordinated implementation of people-related services, policies and programs through departmental staff
Work History
Server, 12/2017 to 03/2020 Hyatt Hotels Corp. – Ann Arbor, MI,
Write patrons’ food orders on slips, memorize orders, or enter orders into POS for transmittal to kitchen staff
Present menus to guests and answer questions about menu items, making recommendations upon request
Stay updated on current menu choices, specialties and menu deviations, knowing if kitchen staff is running out of any items, etc.
Keep kitchen staff informed by noting timing of meal progression
Serve orders by picking up and delivering patrons' choices from bar to pool and beach; deliver accompaniments and condiments from service bars
Respond to additional patron requirements by inquiring of needs; observing dining process
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
Perform basic cleaning tasks as needed or directed by supervisor
Assist with special events as needed
Promptly address customer service issues and refer customers to management when necessary
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Employee Scheduling/Recruiting Coordinator, 05/2016 to 03/2017 Drivetime – Arlington, TX,
Maintained and updated applicant tracking system
Communicated on-boarding instructions
Screened/scanned resumes for internal promotions and/or persons changing departments
Scheduled over 1,000 employees
Kept employee numbers for all 3 shifts
Kept track of call outs
Approved and kept track of vacation and days off requests
Kept track of no call/no shows and tardiness
Distributed verbal and written warnings for excessive call outs/tardiness
Assigned employees to locations throughout site
Communicated with supervisors in regards to all YCW information
Adjusted time clocks if necessary based on badge in times
Supervise clock in and clock outs.
Created training materials for new hires
Administrative Assistant, 01/2015 to 07/2015 Drivetime – Athens, GA,
Daily/Monthly meal records
Place meal orders
Attendance Records
Student files
Check requests
Assisted children with homework
Lesson Plan creation
Prepare responses to correspondence
Prepare invoices, reports, memos, letters
Kept children payment records/ created receipts
Administrative Assistant, 07/2013 to 12/2014 Mision Santa Ana – City, STATE,
Manage and maintain schedules
Screened resumes to pass up chain of command for open positions
Prepare invoices, reports, memos, letters, and financial statements
Read and analyzed incoming memos
File and retrieve documents
Prepare responses to correspondence
Perform general office duties
Answer questions from employees or public
Distribute correspondence or mail
Examine files or documents
Fill out business or government forms
Greet guests and visitors
Maintain calendar
Provide clerical assistance
Use computers to enter, access or retrieve data
Use oral, written, or telephone communication skills
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Skills
Advanced Clerical Knowledge
Bilingual (English/Spanish)
Reliable
Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
Excellent verbal and written communication skills
Time management
Filing and data archiving
Employee timesheet processing
Attendance record management
Employee training and development
45 WPM typing speed
Administrative support
Employee Communications
Education
High School Diploma: , Expected in to Robert Morgan Educational Center And Technical College - Miami, FL GPA:
GPA: 3.8
Associate of Arts: Business Administration, Expected in to Miami Dade College - Homestead, FL, GPA:
Bachelor of Arts: Business Administration And Management, Expected in to Miami Dade College - Homestead, FL, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Robert Morgan Educational Center And Technical College